Loquendo Solution Gains Avaya Compliance Rating
The Loquendo MRCP Server, offered as part of Loquendo Speech Suite 7.0, is compliant with key, open standards-based Web self-service and Internet Protocol (IP) telephony solutions, from Avaya.
The Loquendo MRCP Server offers an optimized server-based solution for large-scale telephony deployments of speech technologies, such as contact centers, message and email reading, and self-service applications. Loquendo MRCP Server enables clients to take advantage of the full range of Loquendo speech technologies using a flexible, standards based, client-server architecture. Loquendo MRCP Server is now compliance-tested by Avaya for compatibility with Avaya Interactive Response 3.0, Avaya Communication Manager 4.0 and Avaya Voice Portal 4.0.
"Loquendo has always been actively involved in the support for industry standards," says Daniele Sereno, Loquendo vice president for product engineering. "Avaya compliance allows our partners and clients to carry out seamless and brand-independent upgrades to new releases and languages, future-proofing their investments."
Loquendo is a member of the Avaya DevConnect program, an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a Gold member of the program, Loquendo is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure - speeding deployment of new applications and reducing both network complexity and implementation costs.
"By offering compliance testing to the many innovative companies like Loquendo who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available - getting more out of their multivendor network and delivering new value to their bottom line."