Speech Technology Magazine

 

Simon & Schuster U.K. Select iVoice

MATAWAN, N.J. - Simon & Schuster installed an iVoice Speech Enabled Auto Attendant at their United Kingdom location.
Posted Apr 1, 2005
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MATAWAN, N.J. - Simon and Schuster installed an iVoice Speech Enabled Auto Attendant at their United Kingdom location.

Simon and Schuster implemented a solution that includes iVoice Speech Enabled Auto Attendant installed in conjunction with the Nortel phone system. By installing the iVoice Speech Enabled Auto Attendant, customers can call in and speak the name of the person or department they are looking for and be transferred.

The auto attendant was sold and installed by iVoice partner Supplenta Business Systems (SBS) and provided by iVoice's subsidiary SpeechSwitch, Inc.

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