Speech Technology Magazine

 

SpeechWorks Provides Standards-Based Speech Solutions For Avaya Voice Applications Platform

BOSTON, MA - SpeechWorks International Inc. announced the availability of its VoiceXML optimized, OpenSpeech products including OpenSpeech Recognizer in the client-server architecture of OpenSpeech Server and OpenSpeech DialogModules on the latest interactive voice response (IVR) system from Avaya Inc.
Posted Jul 1, 2002
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BOSTON, MA - SpeechWorks International Inc. (Nasdaq: SPWX), a provider in speech recognition and TTS technologies and services, announced the availability of its VoiceXML optimized, OpenSpeech products including OpenSpeech Recognizer in the client-server architecture of OpenSpeech Server and OpenSpeech DialogModules on the latest interactive voice response (IVR) system from Avaya Inc., (NYSE:AV), a provider of voice and data networks to businesses. Avaya Interactive Voice Response 9.0 also supports SpeechWorks Speechify TTS software and SpeechSecure speaker verification module. Avaya's voice applications platform is a self-service solution that leverages VoiceXML 2.0, allowing businesses to implement and administer speech-enabled solutions across Web and telephony applications. "Avaya IVR 9.0 is a cost-effective channel to provide speech-enabled self service access to information over the phone or through the web, using standards-based solutions that let developers quickly create and deploy speech applications," said Jim Smith, Avaya vice president, CRM Solutions. "SpeechWorks support for the VoiceXML 2.0 standard through its OpenSpeech product offering, and its ability to provide a world-class speech recognition engine in a client-server architecture, made them an effective partner for delivering speech services to our customers." "We are pleased to offer our standards-based, OpenSpeech product suite along with our leading TTS and verification solutions on the Avaya platform," said Steve Chambers, chief marketing officer at SpeechWorks. "We believe that standards will accelerate the adoption of speech services around the world and we are impressed with Avaya's implementation of the VoiceXML standard."
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