Speech Technology Magazine

 

Teleco Releases Perfect Voice Office Pro 4.5

GREENVILLE, SC - Teleco Inc. announces the 4.5 release of Perfect Voice Office Pro (PVO Pro) Unified Communications system offering companies multilingual Automatic Speech Recognition (ASR) from Nuance and RealSpeak TTS from ScanSoft.
Posted Oct 1, 2002
Page1 of 1
Bookmark and Share
GREENVILLE, SC - Teleco Inc. announces the 4.5 release of Perfect Voice Office Pro (PVO Pro) Unified Communications system offering companies multilingual Automatic Speech Recognition (ASR) from Nuance (Nasdaq: NUAN) and RealSpeak TTS from ScanSoft (Nasdaq: SSFT). Converging voice and data enables the integration of PC, telephone and speech applications for multimodal unified communications. Speech Recognition Powered by Nuance PVO Pro 4.5 uses Nuance 8.0, designed to enable voice solutions for enterprises worldwide. With Nuance 8.0 and PVO Pro, a caller can select his or her language from up to nine of the 27 supported languages. PVO Pro 4.5 also supports speech-enabled automated attendant and company-based directory dialing. Text To Speech Powered by RealSpeak from ScanSoft RealSpeak TTS allows users to listen to their email messages when they call PVO Pro 4.5 to get their voicemail messages. RealSpeak TTS also supports multiple languages and allows a user to pre-select a language from more than a dozen choices. "The demand for speech technologies is increasing and Teleco is excited to offer a solution that features world-class speech technologies from Nuance and ScanSoft. Nuance and ScanSoft provided us with both the quality and breadth of language support we needed to deliver a true global speech solution. Integrating speech technologies with voice mail and automated attendant makes perfect sense, and integrating it directly with unified messaging makes it an awesome application." said Billy Rogers, Executive Vice President, Teleco. Unified Messaging and Speech Technology Powered by Intel The PVO Pro unified communication solution embeds speech recognition directly into the platform, and does not require the addition of a third-party or add-on solution. Unlike traditional speech recognition solutions, the speech engines dynamically share the voice ports already used by the voice mail and automated attendant. CRM, ERP, and PIM Integration PVO Pro 4.5 can be integrated with any ODBC-compliant office application. PVO Pro can receive and display incoming call information from the user's ODBC application, complete with database record look-ups, screen pops, dial back and answer functions.
Page1 of 1