Speech Technology Magazine

 

Third Party Verification Adds Mandarin Language

ALTAMONTE SPRINGS, FL - Martina® Speech Enabled Verification Platform is now trilingual as Mandarin joins English and Spanish offerings.
Posted Nov 1, 2003
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ALTAMONTE SPRINGS, FL - Third Party Verification Inc. (3PV) announced the availability of Mandarin language capabilities for its flagship Martina® speech enabled verification platform. Contact centers interfacing with 3PV's Martina Third Party Verification (TPV) or Martina FastTrak® TPV solutions are now able to handle verifications in English, Spanish or Mandarin. "We added Mandarin at the request of our clients, many of whom want to improve performance at contact centers that serve Mandarin-speaking customers," said David Brinkman, 3PV's chief operating officer. "When our clients talk, we listen - then we deliver."
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