Speech Technology Magazine

 

iVoice Deploying Auto Speech Attendant at LaPorte County Government Complex

MATAWAN, N.J. - LaPorte County in Indiana has installed the iVoice Speech Enabled Auto Attendant at its government complex.
Posted Feb 1, 2005
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MATAWAN, N.J. - LaPorte County in Indiana has installed the iVoice Speech Enabled Auto Attendant at its government complex.

Integrated with analog connectivity on a Nortel PBX, LaPorte has implemented a solution that includes the iVoice Speech Enabled Auto Attendant. iVoice's Speech Enabled Auto Attendant system allows callers to use their own voice to reach a specific person or department.  By speaking the name, the caller is transferred. Callers do not have to deal with cumbersome touchtone menus and spell-by-name directories.

The iVoice Speech Enabled Auto Attendant is a solution that works with existing phone systems and voicemail packages. Every department and employee is accessible from one local or long-distance phone number.

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