SpeechTechMag.com

Category: Professional Services/Consulting

GM Voices Introduces New Business Conference Video and Event Promotion Services

The new offering includes promotional video and animation and on-site media
Industry News, Posted 01 Feb 2012

New Speech Solutions Treat Smaller Practices

New tools ease small healthcare providers' transition to electronic health records.
FYI, Posted 01 Jan 2012

GM Voices Partners With Voxeo

The two companies team up to provide voice-over services for IVR recordings.
Industry News, Posted 19 Dec 2011

Nuance’s NDEV Mobile Developer Program Now Available in Brazil

Dragon Mobile SDK makes its South American debut, empowering developers to voice-enable iOS, Android, Windows Phone 7, and Web apps with support for Brazilian Portuguese.
Industry News, Posted 15 Dec 2011

At SpeechTEK 2011, Keynoter David Gergen Calls for Leadership

CNN political analyst and former adviser to four U.S. presidents underscores importance of listening and gaining trust
FYI, Posted 01 Sep 2011

SpeechTEK 2011 Keynoter David Gergen Calls for Leadership

CNN analyst and former presidential aide identifies mobilization, persuasion, and trust as critical qualities in drawing parallel between industry and political worlds
News Feature, Posted 09 Aug 2011

West Releases Managed On-Premises IVR

New offering lets companies use their existing on-site telephony infrastructure.
Industry News, Posted 13 Jul 2011

Digium Closes Year with More Than 2 Million Asterisk Downloads

Over the past 12 months, the company expanded use of open-source telephony software to 170 countries, released a major upgrade, and launched a new community project.
Industry News, Posted 11 Jan 2011

OAISYS Launches Professional Services Program for Call Recording Solution Deployment

The program's goal is to help customers meet business objectives quickly and reliably.
Industry News, Posted 08 Dec 2010

Nexidia Introduces Managed Analytic Services

New professional service offering helps companies achieve maximum operational benefits of speech analytics.
Industry News, Posted 28 Sep 2010

Pronexus Launches IVR Solutions Locator

The solution lets businesses find prebuilt IVR applications developed with Pronexus' VB Voice.
Industry News, Posted 04 Aug 2010

West Interactive Acquires TuVox

Listen to this article in TTS, powered by Loquendo

The deal increases West's speech applications and professional services expertise.
News Feature, Posted 22 Jul 2010

Avaya Launches Next-Generation Customer Service and Collaboration Applications

Avaya Aura Communications Platform powers new applications and redefines the economics of real-time businesses communications and collaboration.
News Feature, Posted 20 Jul 2010

Dialogic Launches Cloud-Based Developer Network

Dialogic inCloud9 Network makes it easier for developers to test Dialogic products as they build next-generation voice and video applications.
Industry News, Posted 13 Jul 2010

HP and Avaya Collaborate to Advance UC Solutions

The two firms bring solutions together in one suite for enterprise customers.
News Feature, Posted 29 Jun 2010

West to Acquire Holly Connects

The purchase aims to create a single source for premium hosted and on-premises IVR deployment options.
News Feature, Posted 14 May 2010

Should You Shore Up Your Resources Through Offshoring?

Some job titles are better outsourced overseas than others.
Inside Outsourcing, Posted 03 May 2010

Convergys Forms Alliance with Sonda in Mexico

The alliance will provide customer experience-enhancing relationship management solutions to the Mexican market.
Industry News, Posted 09 Mar 2010

Convergys Launches Intervoice Voice Portal 6.5

New IVP version promises to deliver intelligent self-service and multimodal, visual IVR support.
Industry News, Posted 17 Feb 2010

Opening the Kimono

Lessons learned from some past speech deployment mistakes.
Interact, Posted 10 Jan 2010

Is Your Self-Service Millennial-Friendly?

The new generation requires a new form of personalization.
Inside Outsourcing, Posted 10 Jan 2010

SpeechTEK Europe Conference and Exhibition will be April 28-29, 2010 in London

SpeechTEK's first ever European event
Industry News, Posted 28 Aug 2009

Nortel Releases Enterprise Contact Center Solutions

Business processes blend with communications to boost revenue, decrease costs, and enhance customer satisfaction.
Industry News, Posted 27 Mar 2009

SpinVox Postures Itself to Take on Nuance World Wide

An extended deal with Telstra solidifies the company's position in Australia.
News Feature, Posted 24 Feb 2009

Nuance and Uncle Sam Unleash the Dragon on U.S. Military Bases

The U.S. Army looks to Nuance for medical transcription services at home and abroad.
News Feature, Posted 18 Feb 2009

Telrex Offers Pay-As-You-Go Analytics

Company's new service gives business intelligence without the high price tag.
News Feature, Posted 12 Jan 2009

Gartner Names Contact Center Leaders

Alcatel-Lucent, Aspect Software, Avaya, Cisco Systems, Genesys Telecommunications Laboratories, Interactive Intelligence, and Nortel share Gartner's Leaders Quadrant spots.
News Feature, Posted 12 Dec 2008

Voxeo Acquires VoiceObjects

Voice platform provider expands solutions for enterprise and mobile carriers and extends its European footprint
FYI, Posted 09 Dec 2008

Carolina Call Center Delivers Flexible Customer Service with Five9 Software

Call center provider of education-sector support uses Five9 to deliver service.
Industry News, Posted 03 Dec 2008

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Companies: Professional Services/Consulting