| Category: Voice Prompt Recording Services |
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Mobile: The New Frontier for Voice Security
A Twitter poll shows that 84 percent of consumers contact customer service through their mobile phones, and more than half (53 percent) said that security risks are a main concern when they complete transactions
FYI,
Posted 01 May 2011
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IVR Is Good News for Scripps
Media company leverages Pronexus system to standardize subscription services for 14 newspapers
Deployments,
Posted 01 May 2011
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Speech Is the True Blue Choice
Nexidia's QuickStart helps BlueCross BlueShield of Tennessee save more than $1 million a year
Deployments,
Posted 01 Mar 2011
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A New Year
As the economy rebounds, voice solutions continue to build use cases.
Cover Story,
Posted 08 Jan 2011
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It’s Not the Recognizer
Examining speech application errors reveals several more likely causes.
Talking Tech,
Posted 08 Jan 2011
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A Gray Area
Today's seniors can't be left out of VUI design decisions.
Feature,
Posted 05 Jan 2011
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Gartner Names Contact Center Leaders
Alcatel-Lucent, Aspect Software, Avaya, Cisco Systems, Genesys Telecommunications Laboratories, Interactive Intelligence, and Nortel share Gartner's Leaders Quadrant spots.
News Feature,
Posted 12 Dec 2008
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With TTS, Santa Can Call Your Kid
Children's Christmas wishes can be confirmed by a phone call from St. Nick, all with a goal of raising money for charity.
News Feature,
Posted 05 Dec 2008
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