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Smart Customer Service
December 10, 2008
Intervention via Automation
Boston Medical Center designs a federally funded IVR system to detect patients at risk of substance abuse.
Voxeo Acquires VoiceObjects
Voice platform provider expands solutions for enterprise and mobile carriers and extends its European footprint
Speech Technology Digest
Vlingo Voice-Enables the iPhone
Vlingo for iPhone allows users to search the Web, use Google Maps, dial phone numbers and more.
Mass Messaging System Delivers for Syracuse University During a Crisis
MIR3's solution delivers notifications to 28,000 recipients within five minutes of an off-campus drive-by shooting.
Speech Technology News Features
Visual Self Service Storms Into the 3G Mobile Arena
SpeechStorm unveils visual IVR applications that add a new dimension to the caller experience.
With TTS, Santa Can Call Your Kid
Children's Christmas wishes can be confirmed by a phone call from St. Nick, all with a goal of raising money for charity.
Radiologists Get Down to Smooth Talkin’ With Brit Speak
Radiology solutions provider Brit Systems announced the release of a stand-alone dictation, transcription, report distribution, and optional voice recognition solution.
iPhone Home, Hands Free
Melodis today released Voice Dialer, a freeware application that eliminates the need to scroll through a long list of names, addresses, and phone numbers to make a call.
AVST Offers Voicemail Archiving for E-Discovery
Company's deal with Symantec helps users meet regulatory compliance requirements.
Flash Games Get New Voice Capabilities
Green-Ear adds color to gaming arena by designing voice applications for multiplayer games on the Flash platform.
Making DTV for All with TTS
Technology could help the blind get vital information.
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