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Smart Customer Service
May 13, 2009
For the Best Hires, Retailers Hire Speech
Voice technologies help retailers prescreen an overflowing pool of job applicants.
Talk Quickly Without Talking Faster
A new platform could cut the time spent needlessly on the phone
Speech Technology Digest
Yap Unveils SDK for BlackBerry
The solution enables developers and ISVs to leverage Yap's fully automated speech-to-text platform to power voice-enabled applications development.
TouchStar Releases TouchStar 6.0
The release of TouchStar 6.0 showcases the new "look and feel" of TouchStar's user experience.
ClickFox Announces Three CEA Business Solutions
The offerings aim to help enterprises carve out operational costs and boost customer experience and retention.
Speech Technology News Features
What’s that in the Clouds? Microsoft! And TellMe, Too!
Microsoft and TellMe make a bid for hosted speech with new innovations.
EveryZing Is Turning Up Searches for NBC
EveryZing signs an $8.25 million deal with NBC and other partners to make video feeds searchable.
Vlingo Users Gain More Control
Vlingo 3.0 adds enhanced hands-free features and supports more devices.
Convergys Launches Voice Authentication Solution
The solution requires no hardware or license purchase and is IVR-platform agnostic.
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