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Smart Customer Service
July 29, 2009
IVRs can—or at least should—develop memories when it comes to past and present interactions.
Thinking Backward and Thinking Ahead
Sci-fi paves the way for further TTS exploration
Speech Technology Digest
Jaduka and StrikeIron Team Up
The companies partner to launch a voice notification Web service.
MyCaption Adds One-Click Convenience to Voice Recognition for Core BlackBerry Applications.
New features make it easier to compose email, appointments, memos, and tasks while staying mobile.
Adhearsion and Voxeo Launch Voxeo Labs
The founders of Adhearsion will join Voxeo to create the new Silicon Valley innovation lab.
Speech Technology News Features
Nortel Looking to Sell Enterprise Business to Avaya
Avaya's $475 million bid for Nortel's Enterprise Solutions businesses awaits court approval.
Nuance and IBM to Develop Speech Solutions for Ten Industries
IBM names Nuance its preferred business partner for speech technologies and related professional services.
Spy Software Now Available for iPhone
Users can remotely track, log, and record activity on one phone from another phone.
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