September 02, 2009
Cover Story
Editor's Letter
Industry News
SpeechTEK's first ever European event
The company says its comprehensive analytics functionality will yield new insights into caller behavior.
News Feature
Analyst Bill Meisel and designer Philip Hunter look to the future of speech in the mobile space and beyond.
Continental Airlines dishes on its partnership with Voxify and its success with speech technology.
Four high-level executives from top hosted speech firms talk about what makes sense in hosting at SpeechTEK 2009.
As customers gain greater power and impact on brands, companies need to utilize a variety of touchpoints to develop digital personality.