November 11, 2009
Feature
VoiceXML 3.0 looks to solve everything you didn't like about VoiceXML 2.0.
Industry News
Sprint customers can now read their voicemail with PhoneTag.com.
Speech analytics firm teams with performance management expert for agent-level improvement.
Back-end voice-to-text capability, supported on BlackBerry Smartphones and Windows Mobile, offers business and healthcare significant administrative time & cost savings.
The solution provides easy and timely access to widest range of eBook formats for struggling readers and students with special needs.
News Feature
Intel launches a mobile, speech-enabled handheld device for people with reading or vision problems.
The solution will allow sports fans to vote for the player of the game via speech technology.
The Business Case
But be willing to weigh the trade-offs versus the benefits.