February 10, 2010
Deployments
Outbound IVR saves Go Configure $70,000 in its first year.
Industry News
Jon Ardron named new CEO of dictation software provider.
Virgin Mobile Canada delivers voicemail-to-text service as a standard feature across its Value-to-Premium rate plan portfolio.
Kirsop & Co. implements BigHand voice technology to enhance remote working capabilities.
Solution actively monitors bidirectional voice quality across multiple, geographically dispersed sites.
The companies will work together to voice-enable medical data collection.
The solution provides hands-free, voice-directed capabilities to speed productivity of existing mobile field service applications.
Inside Outsourcing
The new generation requires a new form of personalization.
News Feature
Voxeo delivers voice verification, with major vendors providing solutions for every need.