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Smart Customer Service
June 02, 2010
Are Consumers More Responsive to Male or Female Voices?
A new survey reveals customer sentiment in advertising messages.
The Guitar and the Case of Opportunity Lost
New game brings out a speech technology wish list.
Speech Technology Digest
SVOX and Cyberon Form Partnership for Taiwan and Greater China
Partnership is expected to expand embedded speech capabilities in the mobile device market.
Ringio Integrates Rich Calling Service with Google Contacts, Gmail
A Google record of contact data pops to the desktop or mobile screen when contacts call.
Loquendo's VoxNauta Platform and Speech Engines Awarded VoiceXML 2.1 Certification
The company also released a new version of its VoxNauta platform.
Nuance Earns VoiceXML Forum Certification
Nuance is one of the first to achieve VoiceXML 2.1 compliance.
Voxeo Launches Free International Developer Program
New services include SMS and voice phone numbers in 40 countries plus speech recognition and synthesis in more than 20 languages.
Verint Delivers New Integrations with Motorola for Advanced Recording
Company successfully completes testing with Motorola's Dimetra platform.
Speech Technology News Features
Ford Adds Services to SYNC System
Stock quotes, horoscopes and more added to Ford SYNC cloud-based services at no extra cost.
Blackboard Services Help Communities Prepare for Hurricane Season
With an above-average number of storms predicted, communities are adopting mass notification systems to alert residents.
Artingence Uses Voxeo's Platform to Improve IVR
The virtual agent provider hopes to reduce costs and management overhead by partnering with Voxeo.
Want to Be Multilingual? There's an App for That
Cellictica releases a speech-to-speech translation application for the iPhone.
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