April 06, 2011
Deployments
Strong growth prompted the mobile content provider to find a new vendor for a ‘rip-and-replace' system
Forward Thinking
Take advantage of today's visual displays and develop consumer product apps
Industry News
Assistive technology allows blind users to hear the written word in several Arabic voices.
Interact's SPOT SIP Engine, with its VoiceXML and CCXML interpreters, is a Voice over IP telephony IVR software system using SIP Call Control and host media processing for all audio management.
A new CDW poll finds business embracing unified communications and that cloud-based solutions speed implementation and cut costs.
The company has been awarded a grant of £300,000 from the Technology Strategy Board for consumer identification and verification technologies.
The U.S. Department of Defense certifies Nuance's radiology speech recognition reporting platform for use across Air Force, Army, and Navy networks.
Leading carrier in Brazil lets subscribers read voicemail messages as transcribed SMS text messages.
News Feature
Contact center software enhancements support mobile and multimedia customer interactions.
Business adoption fuels strong growth; industry should reach nearly $75 million by 2015, Infonetics data reveals.
New Call Steering Fast Start offering cuts the cost and time to deploy a natural language interface in half.