Interact Introduces SPOT SIP Engine

Interact, an enabler of voice and data solutions for carriers and enterprises worldwide, has released SPOT SIP Engine to enable the creation of interactive voice response and other voice applications on a Linux server.

The SPOT SIP Engine couples VoiceXML and CCXML interpreters along with an integrated SIP stack and host media processing (HMP) audio capabilities to provide a “software toolbox” for creating IVR applications, IP-PBXes, MediaServers and other interactive voice systems.

Leveraging the SPOT SIP Engine's fully compliant VoiceXML and CCXML technology, system integrators can provide voice applications for fixed/mobile carrier infrastructures, whether in IN or IMS infrastructures, value-added resellers can create voice applications/systems for their vertical markets, hosted IVR providers can provide hosted voice applications for self-service and outbound dialing, hosted IP-PBX servicers and SIP trunk organizations can provide automated attendants and/or voicemail servers, conferencing, and even the IP-PBX itself, enterprises can enable voice applications, Web sites can deploy voice applications where voice plays a role in content delivery, and casual users can explore VoiceXML and VoIP telephony via the SPOT Test Portal. ]

Interact’s SPOT SIP Engine complies with VoiceXML and CCXML, and because the SPOT SIP Engine is a pure software solution, it is not restricted by the limitations of telephony cards in host servers, or switches controlled by servers. Performance testing for the SPOT SIP Engine begins at a minimum of 500 channels for a server with dual 2.4-GHz processors.

“Interact’s SPOT SIP Engine sets a new standard for performance in software conformant implementations of VoiceXML/CCXML in the VoIP space”, says Greg Gissler, vice president, chief technology officer, and founder of Interact, “and will help carriers, enterprises, service providers  and VARS achieve lower costs with greater customer satisfaction.”

The SPOT SIP Engine exploits the latest generation of multicore multi-CPU servers, but is also usable in the TDM world simply by using a Media Gateway. It is designed for error recovery, allowing for host server failover using the N+1 active/standby model; voice applications can be designed so  there are no lost active calls. Applications scale linearly with voice channels to a server maximum of 1400 channels; built-in distributed processing support allows additional servers to be added as needed for the application.

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