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Smart Customer Service
March 20, 2013
Mobile Technology Solves TV Troubles
Synchronoss' SmartCare IVR gives Mediacom subscribers on-the-go options via their smartphones.
Clearing Up the Hype Around Hypervoice
Speech Technology Digest
GM Voices Adds Translation and Localization Services
New international offerings for print, audio, video, or Web help businesses tell their stories in any language. i
Nuance Powers Music Discovery App
The Vela app lets people access their favorite music just by using their voices.
Oaisys Solutions Now Rated Avaya-Compliant
Call recording applications are compatible with key Avaya unified communications solutions.
Ask Ziggy Launches API, Partners with Priceline
API provides 100 percent voice operation for apps, using natural language understanding.
Nuance Updates Dragon NaturallySpeaking 12
The latest version offers support for Microsoft Windows 8, Office 2013, and Internet Explorer 10.
Speech Technology News Features
Consumers Desire More Voice and Video
Smartphones are increasing awareness of text-to-speech, speech-to-text, and voice control technologies.
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