AVIOS, a not-for-profit professional membership organization, named the winners of its annual awards.
PITTSBURGH — Wizzard Software signed the final merger agreement for the acquisition of podcasting company Webmayhem, dba Liberated Syndication.
NEW YORK - Athlone Global Security acquired a minority interest with options to make additional investments in Persay.
LONDON - Chesterfield Royal Hospital NHS Foundation Trust awarded SRC a European public tender to roll-out a Trust-wide digital dictation and workflow management solution.
MINNEAPOLIS, Minn. and ORLANDO, Fla. - Calabrio Software launched its channel partner reseller program.
ALAMEDA, Calif. - Specialty retailer Frederick's of Hollywood will use Voxify technology for its inbound marketing and customer service call center operations.
More than 2,000 soldiers of the U.S. Army's 11th Armored Cavalry Regiment at Ft. Irwin, near Los Angeles, will learn how to communicate in Iraq and Afghanistan with the Tactical Language & Culture Training Systems by Alelo.
FORT MYERS, Fla. & SLOUGH, Berkshire, United Kingdom - CallMiner, a provider of speech analytics solutions, opened their first international base of operations.
SALT LAKE CITY - Fonix Speech's Fonix DECtalk text-to-speech (TTS) has been placed on a new electronic dictionary manufactured and sold by Seiko Instruments, a producer of consumer electronics.
VIENNA, Austria - Royal Philips Electronics and Health Language launched a technology initiative to advance system interoperability in healthcare with the help of speech recognition.
WESTFORD, Mass. — Aspect Software formed an alliance to deliver a solution targeted at small and midsize contact centers.
SAN FRANCISCO - Genesys Telecommunications Laboratories unveiled key capabilities of the Dynamic Contact Center (DCC).
SAN DIEGO - DR Systems was awarded a new contract with Novation for its radiology information systems (RIS) and picture archiving and communications systems (PACS).
MINNEAPOLIS, Minn. and ORLANDO, Fla. - Calabrio Software released Calabrio Vision, reporting and analytics software.
NORCROSS, Ga. - MPK Automotive Systems, developer of a Microsoft-based dealer management system (DMS), has partnered with bridgeSpeak to bring franchised automotive dealers a way to connect their DMS with their phone system.
SAN FRANCISCO - IBM has earned the Genesys Gold Certification in Europe for the full Genesys software suite.
LAGOS, Nigeria — Customer Contact Solutions Nigeria Limited (CCSNL) is Aspect Software's newest channel partner in Nigeria.
MIAMI - Dialogic Corporation released the list of distribution partners that will carry its product lines in the Americas.
MILTON KEYNES, UK - Aculab's Prosody X PCIe, a VoIP media processing platform with PCI Express bus compatibility, is now available for shipment.
TAMPA, Florida - eResource, a systems integrator specializing in advanced call center solutions, entered a technology and marketing partnership with IBM.
ATLANTA - BigHand is offering immediate support for the new Digital Pocket Memo 9600.>
HERNDON, Va. - SkyCreek Corporation launched v5.4 of the flagship offering, the Call Notify IVR Platform.
FOOTHILL RANCH, Calif. - Applied Voice & Speech Technologies (AVST) launched a new version of its flagship unified communications (UC) solution, CallXpress.
ORLANDO, Fla. - Avaya enhanced its Internet Protocol (IP) telephony portfolio, with the next generation of its IP telephony platform and availability of its line of Avaya one-X Deskphones.
WESTFORD, Mass. and REDWOOD CITY, Calif. - Aspect Software and Merced Systems released a new Aspect Software product offering, Aspect Performance Management, an application powered by Merced Performance Suite, that uses dashboards, notifications, and workflows.