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Smart Customer Service
August 26, 2015
Speech Technology Digest
Nuance Releases Cross-Device Dragon Speech Recognition Solutions
Dragon powers professional dictation and documentation for PC, Mac, the enterprise, and mobile devices with a suite of solutions that sync and follow users from device to device.
National Aircheck to Deploy Nexidia Dialogue Search
Dialogue Search will help National Aircheck monitor radio broadcasts for client mentions.
Jamaica’s National Water Commission Selects Vocantas' Utilities OnCall
The Vocantas IVR solution will handle the utility's inbound and outbound customer communications.
CallTrackingMetrics Launches Transcription and Analysis
The new offerings are part of CallTrackingMetrics' phone systems.
Cord Launches Version 2.0 of Its Voice Messaging App
Cord 2.0 launches with new social features, a refreshed design, and much more.
Sensory's TrulySecure Face and Voice Biometrics Technology Is Certified by FIDO
TrulySecure biometric authentication from Sensory has been fully tested and certified for compliance with the FIDO Universal Authentication Framework Specifications.
FreeMotion Launches News App for Multi-Language, TTS Readout
The app reads news content from around the world via text-to-speech technology.
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