| Category: Authoring Environments |
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Grammatically Speaking
Setting the standard for determining what a caller wants
Forward Thinking,
Posted 05 Mar 2010
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CallFire Releases Hosted IVR
Offering includes TTS, call recording, call routing, and a virtual receptionist.
Industry News,
Posted 02 Mar 2010
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Ifbyphone Acquires Cloudvox
Deal lets enterprises of all sizes build portable, Asterisk-based applications.
Industry News,
Posted 20 Jan 2010
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Message Technologies Launches MTI Natural Chat 
The company says the offering eliminates entry barriers for natural language IVR applications because developers no longer have to build complex grammars and create back-end artificial intelligence.
News Feature,
Posted 12 Mar 2009
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Voxeo Puts API in the Clouds 
New Tropo platform expands the developer community's programming language choices.
News Feature,
Posted 06 Mar 2009
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Gartner Names Contact Center Leaders
Alcatel-Lucent, Aspect Software, Avaya, Cisco Systems, Genesys Telecommunications Laboratories, Interactive Intelligence, and Nortel share Gartner's Leaders Quadrant spots.
News Feature,
Posted 12 Dec 2008
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Voxeo Acquires VoiceObjects
Voice platform provider expands solutions for enterprise and mobile carriers and extends its European footprint
FYI,
Posted 09 Dec 2008
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