Speech Technology Magazine

Category: Intelligent Agents

Speech Technology as Job Creator—Not Job Replacer

Speech applications have often taken human jobs away. But could they soon lead to new opportunities?
Forward Thinking, Posted 17 Feb 2017

Biometrics Help Virtual Assistants Help Customers Faster

Speech vendors are adding voice biometrics to their intelligent assistants, a clear indication the technology is starting to make great strides
FYI, Posted 17 Feb 2017

The 2017 State of the Speech Technology Industry: Intelligent Virtual Assistants

Using AI to Get Even Smarter
Cover Story, Posted 17 Feb 2017

Dynatrace Releases Voice-Powered Virtual Assistant Davis

Davis has a voice interface and can help companies monitor their digital ecosystems.
Speech Technology Digest, Posted 07 Feb 2017

Cyara CX Automated Test and Monitoring Virtual Agent Rated Avaya-Compliant

Cyara's virtual agent application is compatible with key Avaya customer and team engagement solutions.
Speech Technology Digest, Posted 07 Feb 2017

Datalog.ai Introduces MyPolly Platform

datalog.ai's MyPolly is a natural language understanding pPlatform for creating conversational bots and virtual assistants.
Speech Technology Digest, Posted 26 Jan 2017

SoundHound Houndify Powers Sharp's RoBoHoN

SoundHound's technology voice-enables the new RoBoHoN robotic smartphone platform from Sharp.
Speech Technology Digest, Posted 09 Jan 2017

Nuance Adds More Intelligence to Dragon Drive

Nuance extends Dragon Drive's capabilities to other passengers in the car and includes text messaging.
Speech Technology Digest, Posted 06 Jan 2017

SoundHound Partners with Onkyo on Voice-Powered Speakers

Onkyo's new line of smart speakers will be powered by Houndify voice and artificial intelligence technology.
Speech Technology Digest, Posted 06 Jan 2017

Sensory Launches VoiceGenie

Sensory's VoiceGenie enables a hands-free experience on Bluetooth devices through Alexa integration and embedded artificial intelligence.
Speech Technology Digest, Posted 05 Jan 2017

Greenwave Systems Introduces AXON Platform for Conversational IoT

Greenwave's AXON Platform for Conversational IoT is powered by voice technologies from Nuance.
Speech Technology Digest, Posted 05 Jan 2017

Speak Music Launches Melody Voice-Powered Music Assistant

Melody is avoice-activated assistant for accessing popular music services with simple voice commands .
Speech Technology Digest, Posted 04 Jan 2017

INRIX OpenCar to Integrate Amazon Alexa Voice Service

Alexa provides OpenCar userswith voice-activated, on-demand access to music, audiobooks, traffic, weather, news, sports scores, and more.
Speech Technology Digest, Posted 04 Jan 2017

Vobot Debuts Amazon Alexa-Enabled Clock

Owners can use voice commands to control their clocks and other smart home systems.
Speech Technology Digest, Posted 03 Jan 2017

Hyundai Links Cars to Google Assistant

Users can operate some features of their Hyundai cars through their Google Home smart home systems.
Speech Technology Digest, Posted 03 Jan 2017

ONVOCAL Launches OV Voice-Enabled Headphones

OV offers untethered access to Amazon Alexa Voice and music services.
Speech Technology Digest, Posted 15 Dec 2016

First Alert, Wemo Work with Google Assistant

Two more smart home system manufacturers have partnered with Google to voice-enable their products.
Speech Technology Digest, Posted 14 Dec 2016

Nuance Launches Nina ID 2.0

Nina ID 2.0 brings multifactor voice and face recognition biometrics security to Nuance's virtual assistant for customer service. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 14 Dec 2016

Dashbot Offers Analytics for Google Assistant

Dashbot has partnered with Google to provide analytics and actionable insights into conversational poducts for the Google Assistant.
Speech Technology Digest, Posted 09 Dec 2016

Mitel Certifies Parlance Operator Assistant

Parlance's speech-driven call handling solution is certified for interoperability with Mitel MiVoice Business. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 08 Dec 2016

Volume Adds IBM Watson-Powered Voice App to Its Website

Volume has released a commercial cognitive website capable of engaging visitors in natural language conversations.
Speech Technology Digest, Posted 28 Nov 2016

MindMeld Launches Deep-Domain Conversational AI

MindMeld's Conversational AI platform simplifies onboarding and integration to other applications, like Siri and Cortana.
Speech Technology News Features, Posted 18 Nov 2016

Interactions Launches Voice Biometrics Offering

Interactions has extended its Intelligent Virtual Assistant with a voice biometrics offering based on its Curo Speech and Language Platform.
Speech Technology News Features, Posted 17 Nov 2016

Sundown Launches Artificial Intelligence App Chloe for Magento

Sundown AI enhances the mobile users' experience through a new voice-powered app integration with Magento.
Speech Technology Digest, Posted 08 Nov 2016

IBM Launches Watson Virtual Agent

Watson Virtual Agent allows businesses to build and deploy conversational agents. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 27 Oct 2016

Samsung Acquires Virtual Assistant Viv

Samsung moves further into voice-enabled, natural language interfaces for developers.
Speech Technology News Features, Posted 06 Oct 2016

Liberty Mutual Adds An Alexa Voice-Enabled Service

Liberty Mutual Insurance adds voice services through Amazon's Alexa service on Amazon devices.
Speech Technology Digest, Posted 12 Sep 2016

[24]7 and Amdocs Partner

[24]7 is partnering with Amdocs to deliver intelligent, personalized customer support across all service channels, for the telecommunications industry. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 09 Sep 2016

Interactions Raises $56 Million in VC Funding

The investment will fuel Interactions' development of core artificial intelligence and natural language technologies for customer care. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 12 Aug 2016

Rhiza Launches Rhizabot, a Virtual Assistant for Analytics

Rhizabot delivers analytics via a conversational interface for sales and marketing professionals. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 09 Aug 2016

TouchCommerce Partners with Nuance for TouchAssist

TouchAssist blends TouchCommerce's chat and virtual assistant technology with Nuance's Nina and natural language understanding technology.
Speech Technology News Features, Posted 20 Jul 2016

ABI Expects Regular Voice Users to Reach 1 Billion by 2021

Voice technology use is expected to grow by 80 percent per year through 2021.
Speech Technology Digest, Posted 24 Jun 2016

New Standards for Virtual Assistants Sought

The World Wide Web Consortium has formed a new community group to deal with virtual assistants.
Speech Technology News Features, Posted 13 Jun 2016

Nuance Brings Nina to Mobile Messaging

Nina for Messaging adds a conversational customer service interface to SMS, enterprise mobile apps, and messaging platforms.
Speech Technology Digest, Posted 24 May 2016

Kayak Adds Voice Capabilities to Travel Search

Amazon Alexa users can now search flights, hotels, and rental cars, and more on Kayak.com with voice.
Speech Technology Digest, Posted 10 May 2016

Amazon Adds Alexa Voice Service to Triby Devices

Invoxia's kitchen device is the first non-Amazon product to include the Alexa voice interface.
Speech Technology News Features, Posted 02 May 2016

Radish Systems Partners with GM Voices

The partnership adds voices to ChoiceView visual IVR.
Speech Technology Digest, Posted 11 Apr 2016

Api.ai Partners with Slack to Add Natural Language Understanding to Chatbots

Api.ai for Slack lets developers create conversational chat bots that can understand user intent.
Speech Technology News Features, Posted 21 Mar 2016

Uniphore Plans for Global Expansion

Indian speech technology company Uniphore plans to expand across the United States, Europe, and Southeast Asia.
Speech Technology Digest, Posted 18 Mar 2016

AVST Offers CX-E in the Cloud

A new subscription-based cloud delivery model maintains all of CX-E's premises-based features.
Speech Technology Digest, Posted 14 Mar 2016

SoundHound Launches New Hound Voice Search and Virtual Assistant

Now available for iOS and Android devices, SoundHound's natural language voice recognition app features new partnerships with Yelp and Uber.
Speech Technology Digest, Posted 02 Mar 2016

Technavio Sees Great Potential in Voice-Control Apps

Mobile banking, connected car apps, and virtual assistants in mobile devices are expected to be the biggest market drivers.
Speech Technology News Features, Posted 25 Feb 2016

Interactions Upgrades Its Speech Offerings

The company is launching a new speech platform and virtual assistant technology.
Speech Technology News Features, Posted 04 Feb 2016

Domino's Brings Pizza Ordering by Voice to Amazon Echo

Just in time for the Super Bowl, Domino's Pizza is letting customers use voice to order pizza deliveries via the Amazon Echo device.
Speech Technology Digest, Posted 03 Feb 2016

Intelligent Virtual Assistant Market to Reach $3.6 Billion by 2020

Allied Market Research foresees better than 35 percent growth per year for intelligent virtual assistants.
Speech Technology Digest, Posted 28 Jan 2016

IBM, University of Michigan Partner on Voice-Enabled Academic Adviser

The system, called Project Sapphire, would be able to provide academic and career guidance to students.
Speech Technology News Features, Posted 20 Jan 2016

NoHold Increases Supported Languages to 13

The NoHold Virtual Assistant can provide localized support within days.
Speech Technology Digest, Posted 28 Dec 2015

Nuance Partners with TouchCommerce for Customer Engagement Solution

Joint solutions will blend live operator-assisted and artificial intelligence-driven conversations.
Speech Technology Digest, Posted 10 Dec 2015

MindMeld Launches MindMeld 2.0

New platform enables companies to build artificial intelligence-powered voice assistants.
Speech Technology Digest, Posted 10 Dec 2015

Cognitive Code Launches SILVIA Intelligent Agent

Cognitive Code's SILVIA platform stores information natively on devices for added data security.
Speech Technology Digest, Posted 08 Dec 2015

NTT Communications to Offer AI-Supported Cognitive Agent

NTT Communications is working with IPSoft to develop intelligent agents with machine learning, natural language, and AI capabilities.
Speech Technology Digest, Posted 08 Dec 2015

MyWave Brings Its Personal Assistant to Europe

The MyWave digital assistant lets consumers communicate with brands while controlling their personal data.
Speech Technology Digest, Posted 07 Dec 2015

Next IT Launches Engagement APIs

Engagement APIs extend Next IT's Alme digital assistant to any device or endpoint.
Speech Technology Digest, Posted 20 Nov 2015

Creative Virtual Adds Its Virtual Assistants to Genesys' AppFoundry

The Smart Help solutions improve customer engagement through natural language dialogues.
Speech Technology Digest, Posted 10 Nov 2015

Facebook Continues Voice Experimentation

The new Visual Q&A app answers questions and provides answers about photos on Facebook.
Speech Technology Digest, Posted 03 Nov 2015

finUNO Unveils Multimodal Intelligent Financial Assistant Fin1

Fin1 will allow consumers to engage with brokerages, wealth managers, and financial advisors. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 14 Oct 2015

Artificial Solutions Releases Teneo 4

Teneo 4 provides a single platform for the development of artificial intelligence and natural language apps.
Speech Technology Digest, Posted 29 Sep 2015

Intelligent Virtual Assistant Market to See 32% CAGR Through 2022

Transparency Market Research expects the global intelligent virtual assistant market to reach $5.1 billion by 2022.
Speech Technology Digest, Posted 08 Sep 2015

Shell Uses Artificial Solutions' Virtual Assistants

Artificial Solutions' Teneo platform helps meet the demand for fast self-service customer support.
Speech Technology Digest, Posted 11 Aug 2015

Virtual Digital Assistant Market to Quadruple in Five Years

Research firm Tractica expects the market for digital virtual assistants to grow from 821 million in 2014 to more than 3.3 billion by 2020.
Speech Technology Digest, Posted 13 Jul 2015

MindMeld, Sense.ly Partner on Virtual Nurse App

Users can use voice to describe conditions and connect with the proper information or personnel for diagnosis and treatment.
Speech Technology News Features, Posted 30 Jun 2015

[24]7 Launches Virtual Agent Technology

The virtual agent relies on technology gained during [24]7's acquisition of IntelliResponse.
Speech Technology Digest, Posted 15 Jun 2015

NNG and iNAGO Partner on In-Car Conversational Assistant

NNG Assistant is a voice-enabled assistant that accepts commands in natural language.
Speech Technology Digest, Posted 08 Jun 2015

MindMeld and Fetch Create Voice- and AI-Powered Smartwatch App

MindMeld has partnered with Fetch to give smartwatch users their own AI-powered personal buying assistant.
Speech Technology Digest, Posted 19 May 2015

Ally Bank Introduces Ally Assist Customer Voice Interaction

Feature leverages digital technology for an enhanced customer experience.
Speech Technology Digest, Posted 18 May 2015

OneTravel Launches Opal Voice-Integrated Flight Search

OneTravel Opal lets visitors to its Android app search for flights with a voice interface.
Speech Technology Digest, Posted 23 Mar 2015

U of Michigan Researchers Develop Open-Source Virtual Assistant

Sirius is free for developers to use to develop their own virtual assistant apps.
Speech Technology Digest, Posted 16 Mar 2015

The 2015 State of the Speech Technology Industry

In our first State of the Speech Technology Industry issue, we reveal the latest trends and developments in eight market categories.
Cover Story, Posted 10 Feb 2015

Speech Tech Sees Growth in New and Established Sectors

Editor's Letter, Posted 02 Feb 2015

Jibo Names New CEO, Raises $25 Million

Former Nuance executive Steve Chambers takes on the role of CEO as founder Cynthia Breazeal becomes chief scientist.
Speech Technology News Features, Posted 21 Jan 2015

New Project to Bring Speech to Gaming

D-Box could make multilingual sharing during game play possible.
Speech Technology Digest, Posted 21 Jan 2015

Tropo Launches Hypervoice Assistant Ito

Ito is built on the company's RTC platform using CaaS technology.
Speech Technology Digest, Posted 20 Jan 2015
Companies: Intelligent Agents
Aspect Software, Inc.
Convergys  Corporation