Speech Technology Magazine

 

Category: Intelligent Agents

Pegatron Adopts XMOS's Voice Technology

XMOS enables far-field voice technology for Pegatron's Martina smart speaker interface.
Speech Technology Digest, Posted 11 Dec 2017

Sheetz to Offer Voice-Activated Ordering Through Alexa

Sheetz customers can now place food orders by voice through Amazon Alexa-enabled devices.
Speech Technology Digest, Posted 06 Dec 2017

Awrel Releases Voice-Enabled Dental Product Ordering Platform

Dental labs and suppliers can now offer conversational-based transactions via web, mobile, or voice assistants.
Speech Technology Digest, Posted 04 Dec 2017

Fortemedia Lends Voice Processing to Samsung Galaxy Note8

Samsung's newest smartphone features ForteVoice iS820 advanced voice processing.
Speech Technology Digest, Posted 04 Dec 2017

HomeAdvisor Links to Google Assistant

New integration allows homeowners to find and connect with local home service professionals using voice commands.
Speech Technology Digest, Posted 04 Dec 2017

Tact.ai Launches CRM Skill for Alexa for Business

The Tact.ai Sales Assistant Skill for Amazon for Business lets companies develop a conversational interface for CRM and productivity solutions.
Speech Technology Digest, Posted 04 Dec 2017

Amazon Launches Voice-Powered Alexa for Business

AWS has created a business-specific version of its voice-enabled virtual assistant.
Speech Technology News Features, Posted 01 Dec 2017

Nearly Half of U.S. Broadband Homes Use Smart Assistants

The use of smart devices like Amazon Echo and Google Home show a growing use case for voice technologies, new research from Parks Associates found.
Speech Technology Digest, Posted 28 Nov 2017

Will.I.Am's Tech Company Launches Omega Voice Assistant

The platform combines speech and artificial intelligence technology to improve customer experiences.
Speech Technology News Features, Posted 20 Nov 2017

iEnterprises Releases iCRM, a Voice-Controlled CRM for Amazon Alexa

iEnterprises' iCRM system lets users perform tasks in the CRM system by delivering voice commands through Amazon Alexa-enabled devices.
Speech Technology News Features, Posted 16 Nov 2017

Voicera Launches Eva, an Assistant to Capture Meeting Notes

Voicera's Eva listens to, transcribes, takes notes, and identifies important moments in meetings.
Speech Technology Digest, Posted 15 Nov 2017

Speak Music Introduces Muse, a Hands-Free Alexa Device for the Car

Muse's voice and artificial intelligence technology turns any vehicle into a connected smart car.
Speech Technology Digest, Posted 14 Nov 2017

Ally Bank Launches Voice-Command Banking Capabilities via Amazon Alexa

The Ally Skill for Alexa lets users manage everyday banking by voice and offers a unique feature that translates the cost of a purchase into the equivalent number of working hours.
Speech Technology Digest, Posted 14 Nov 2017

NoHold Integrates Albert to Google Assistant

noHold has given its Albert AI platform a voice through Google Assistant. (Featured on SmartCustomerService.com..)
Speech Technology Digest, Posted 13 Nov 2017

Robotic Process Automation Reduces Human Grunt Work

Chatbots and IVAs get all the ink, but RPA applications are vital to a smooth contact center operation
Industry View, Posted 10 Nov 2017

Intelligent Agents Are Poised to Change the Conversation

These apps can already understand what you say; soon they'll understand who you are and how you're feeling
Forward Thinking, Posted 10 Nov 2017

Overheard Underheard

Under-the-radar speech news
FYI, Posted 10 Nov 2017

Voice Assistants Get Friendly with One Another

Amazon Alexa and Microsoft Cortana will soon be able to talk to each other
FYI, Posted 10 Nov 2017

Sony TVs Embed Google Assistant

Sony 4K HDR televisions with Android TV now work with voice commands via the Google Assistant.
Speech Technology Digest, Posted 07 Nov 2017

ParkWhiz Launches Alexa Skill

The parking app provider lets drivers find, reserve, and pay for parking with voice commands.
Speech Technology Digest, Posted 31 Oct 2017

IVAs to Be a $17.7 Billion Business by 2023

The global market for intelligent virtual assistants will grow at a compounded annual rate of 38.8 percent over the next five years.
Speech Technology Digest, Posted 27 Oct 2017

ServiceLink Introduces Personal Digital Voice Assistant

ServiceLink has added a digital voice assistant to its EXOS digital mortgage platform.
Speech Technology Digest, Posted 23 Oct 2017

Clinc Partners with Enacomm on Conversational Banking Platform

The partnership brings conversational AI within reach for mid-tier banks, community banks, and credit unions.
Speech Technology Digest, Posted 23 Oct 2017

UCIC Launches Ubi Kit Voice Service Client

Developers can now add Alexa Voice Service to their hardware projects, with other services to follow.
Speech Technology Digest, Posted 17 Oct 2017

Fujitsu Showcases Talking Robot

Fujitsu's talking robot can be used in reception desks, care facilities, and service jobs.
Speech Technology Digest, Posted 03 Oct 2017

Nuance Unveils Dragon Medical Virtual Assistant for Healthcare

Nuance's newest virtual assistant is designed to enhance interactions between clinicians and patients.
Speech Technology Digest, Posted 02 Oct 2017

Speech-Soft Obtains LumenVox Skills Certification

Speech-Soft Solutions and LumenVox have entered a partnership as Speech-Soft Becomes LumenVox Skills Certified
Speech Technology Digest, Posted 26 Sep 2017

Bridge2 Launches Points Pal Voice-Activated Rewards Platform

Points Pal lets consumers use virtual assistants to access their loyalty programs.
Speech Technology Digest, Posted 21 Sep 2017

Dusun Electron Announces Bluetooth Audio Module for Wireless Speakers and Voice Assistants

Dusun's new technology improves the audio quality of wireless speakers and voice assistants.
Speech Technology Digest, Posted 18 Sep 2017

Intelligent Conversation Assistant Bellgram Launches out of Beta

Bellgram offers a conversational business assistant that uses machine learning and artificial intelligence to make suggestions.
Speech Technology News Features, Posted 15 Sep 2017

Nortek Releases Voice-Controlled Garage Door Opener

Nortek Security and Control's Linear PRO Access smart garage door openers offer voice and smartphone controls.
Speech Technology Digest, Posted 11 Sep 2017

Home Depot Is on Google Assistant

Customers can now shop at The Home Depot with voice through Google Assistant.
Speech Technology Digest, Posted 11 Sep 2017

Resulticks Adds Voice Assistant to Its Marketing Stack

The platform's expanded omnichannel lineup makes real-time brand experiences across channels a reality.
Speech Technology Digest, Posted 11 Sep 2017

Sensory Unveils In-App Virtual Bank Teller

The app offers on-device conversational AI, avatar lip-sync, embedded text-to-speech, and a fusion of face and voice biometric authentication. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 08 Sep 2017

ABB Integrates with Amazon Alexa and Sonos Solutions

ABB-free@home blends voice and home automation functions from Amazon Alexa and wireless ound systems from Sonos.
Speech Technology Digest, Posted 05 Sep 2017

Sony Intros Wireless Speaker with Built-In Google Assistant

Sony's newest speaker offers the voice control features of Google Assistant.
Speech Technology Digest, Posted 31 Aug 2017

An Integration Is Imminent Between Alexa and Cortana

Amazon's and Microsoft's virtual assistants will soon be able to interact with one another.
Speech Technology News Features, Posted 30 Aug 2017

Amazon Launches Alexa Device SDK

The Amazon Voice Service Device SDK lets device manufacturers add Alexa to their own equipment.
Speech Technology News Features, Posted 22 Aug 2017

Farmers Insurance Builds an Alexa Skill

Farmers Insurance customers can now ask Alexa for policy and claims information.
Speech Technology Digest, Posted 22 Aug 2017

Genesis Adds Google Home Compatability

Genesis owners can now use the new Genesis app for the Google Assistant to remote start, lock, or send destinations to their cars via voice commands on Google Home and eligible Android phones or iPhones.
Speech Technology Digest, Posted 21 Aug 2017

Voice Still Needs to Overcome Consumer Uncertainty

The creation of compelling use cases and addressing consumer privacy concerns should be prioritized by digital assistant players in the intelligent home
Speech Technology Digest, Posted 03 Aug 2017

AI Market to Reach $35.8 Billion by 2025

Grand View Research predicts that artificial intelligence will grow at a compound annual rate of 57.2 percent through 2025.
Speech Technology Digest, Posted 28 Jul 2017

Nuance Introduces IVR to Digital

Nuance IVR to Digital connects traditional phone and digital channels with AI-powered omnichannel solution
Speech Technology News Features, Posted 25 Jul 2017

Cognitive Code's SILVIA Conversational Platform Offers On-Device Activity

SILVIA shuts down hackers from accessing conversational IoT devices and toys.
Speech Technology Digest, Posted 25 Jul 2017

Sears Launches Alexa Skill for Kenmore Appliances

Customers can now control their Kenmore Smart home appliances by voice with Amazon Alexa.
Speech Technology Digest, Posted 25 Jul 2017

Baidu Collaborates with Conexant on Conversation-Based AI Devices

Baidu will expedite adoption of its DuerOS AI platform by third-party device manufacturers with Conexant's AudioSmart voice solutions.
Speech Technology News Features, Posted 07 Jul 2017

Adobe Adds Voice Analytics to Analytics Cloud

Analytics, AI, and cross-channel activation help companies deliver personalized experiences.
Speech Technology Digest, Posted 30 Jun 2017

In-Car Speech Systems Still Need to Improve

The voice recognition connected to most in-car infotainment systems is still poor, according to Strategy Analytics.
Speech Technology Digest, Posted 22 Jun 2017

Beyond Verbal Adds Emotions to Virtual Assistants

Beyond Verbal has launched an API for virtual private assistants to help identify user emotions in real time.
Speech Technology Digest, Posted 22 Jun 2017

Nuance Launches Nina Coach

Nina Coach helps organizations train and deploy human-assisted virtual assistants powered by artificial intelligence.
Speech Technology Digest, Posted 20 Jun 2017

Linc Joins Shopify Plus Technology Partner Program

Linc delivers chat and voice capabilities to Shopify Plus users via Messenger, WhatsApp, Google Home, Amazon Alexa, and other digital channels.
Speech Technology Digest, Posted 13 Jun 2017

Voice-Controlled Speaker Market to Explode in Five Years

The market for voice-controlled smart speakers is expected to grow from 10 million to approximately 80 million units shipped by 2022.
Speech Technology Digest, Posted 09 Jun 2017

Splice Software Releases Voice Apps for Amazon Alexa Skills

The apps allow companies to interact and engage with customers in their homes. (Featured on DestinationCRM.com.)
Speech Technology News Features, Posted 08 Jun 2017

IBM's Watson Talks with Museum Visitors

The Watson-based 'Voice of Art' Project at Pinacoteca de Sao Paulo offers museum-goers an interactive, personalized experience.
Speech Technology Digest, Posted 08 Jun 2017

Apple Upgrades Siri in iOS 11, Releases HomePod

Apple is giving Siri a male and female voice, translation capabilities, tighter integrations, and HomePod connectivity.
Speech Technology Digest, Posted 06 Jun 2017

Nuance Expands Dragon Drive to Car's Passengers

Nuance Dragon Drive expands multipassenger automotive assistant with AI and connectivity to smarthome systems.
Speech Technology Digest, Posted 06 Jun 2017

Nuance Communications' Nina is Now Available Through Amazon Alexa

Speech technology provider Nuance Communications has announced it will soon bring its artificial intelligence-powered assistant Nina to Amazon Alexa, giving Nina users another channel through which to provide customer support. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 02 Jun 2017

Explosive Growth Eyed for Voice Assistants

A report by Ovum predicts more than 7.5 billion units by 2021, exceeding the world population.
Speech Technology News Features, Posted 23 May 2017

Enacomm Introduces Credit Unions to Voice Assistants

Enacomm Voice Authentication lets credit unions provide a secure solution for personal banking.
Speech Technology Digest, Posted 19 May 2017

Voice-Activated Virtual Assistants Alter Buying Behavior

Consumers who own virtual assistants are less likely to make in-store purchases and do online research, a consumer study by Toluna found.
Speech Technology Digest, Posted 19 May 2017

Smart Home Technology Faces Adoption Challenges

Of those who own smart home systems, roughly a third use voice functionality, a ReportLinker survey found.
Speech Technology News Features, Posted 18 May 2017

MediaTek Launches Chipset Supporting Voice Assistants

The new chipset supports Google Assistant and other voice-based intelligent devices.
Speech Technology Digest, Posted 17 May 2017

Cooey Rolls Out MyCooey Voice Assistant for Caregivers

MyCooey is a voice-based point-of-care solution for remote healthcare monitoring.
Speech Technology Digest, Posted 16 May 2017

Cisco to Acquire MindMeld for $125 Million

The artificial intelligence provider's acquisition will power new conversational interfaces for Cisco's collaboration suite.
Speech Technology Digest, Posted 12 May 2017

VoiceLabs Launches Sponsored Messages Interactive Voice Ads for Amazon Alexa

VoiceLabs' Sponsored Messages is a native solution to help Amazon Alexa developers monetize and invest in the voice-first evolution.
Speech Technology Digest, Posted 11 May 2017

StubHub Introduces a Skill for Microsoft Cortana

StubHub's Cortana Skill lets users find activities and buy tickets througfh a conversational interface.
Speech Technology Digest, Posted 11 May 2017

Edmunds Launches Skill for Amazon Alexa

The new Alexa skill expands the reach of Edmunds' car shopping and ownership tools with voice capabilities.
Speech Technology Digest, Posted 11 May 2017

Inbenta Joins inContact inCloud Ecosystem Partner Program

The partnership allows users of inContact's cloud contact center software to add conversational chatbot technology. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 09 May 2017

Parks Associates Predicts 60 Percent Growth for Smart Speakers with Voice

New research puts the number of smart speakers with personal assistants at 50 million units by 2020.
Speech Technology Digest, Posted 08 May 2017

Conexant Expands Collaboration with Amazon to Bring Alexa to More Devices

Conexant's four-mic development kit will help users prototype and develop high-performance far-field devices with Amazon Alexa.
Speech Technology News Features, Posted 04 May 2017

Virtual Assistants Make Speech Technology Relevant Worldwide

Customers everywhere are growing increasingly comfortable talking to IVAs
Voice Value, Posted 24 Apr 2017

Voice-First Bots and the Future of IVR

The success of Siri, Alexa, and the like can only benefit IVR solutions
Interact, Posted 24 Apr 2017

The Bots Are Coming, and Fast

To improve customer service, enterprises embrace artificial intelligence, and the change ripples through IVR systems
Feature, Posted 24 Apr 2017

Voice Design Tools Get a Redesign of Their Own

The technology undergoes a transformation as omnichannel takes over interactions
Cover Story, Posted 24 Apr 2017

Vi, a Voice-Activated AI Trainer App, Launches

LifeBEAMS new artificial intelligence-powered fitness trainer provides personalized coaching through biosensing earphones.
Speech Technology Digest, Posted 17 Apr 2017

Amazon Makes Echo's Voice Processing Technology Available to Device Makers

Amazon's new reference design offers far-field speech processing to hardware manufacturers to create new devices with Amazon Alexa.
Speech Technology Digest, Posted 14 Apr 2017

Google Assistant Slated to Topple Alexa

Strategy Analytics expects 44 percent of global installed base of intelligent home devices will use Google Assistant by 2022.
Speech Technology Digest, Posted 13 Apr 2017

Americans Show Growing Interest in Voice Assistants

Nearly one third of Americans own or plan to own voice-based digital assistants.
Speech Technology Digest, Posted 11 Apr 2017

Progressive Launches Voice App for Google Home

The insurer becomes the first to assist Google Home users.
Speech Technology Digest, Posted 28 Mar 2017

Kirusa Launches InstaVoice

Kirusa's InstaVoice is a voicemail skill for Amazon's Alexa platform.
Speech Technology Digest, Posted 23 Mar 2017

RingByName Offers Hands-Free Dialing with Alexa

RingByName's business phone service now offerrs hands-free dialing with an Amazon Alexa integration.
Speech Technology Digest, Posted 15 Mar 2017

iRobot Integrates Roomba with Amazon Alexa

Roomba owners can start, stop, and pause their cleaning jobs through voice-activated commands to an Amazon Alexa skill.
Speech Technology Digest, Posted 15 Mar 2017

Leviton Delivers Wi-Fi Lighting Automation with Voice Control

With Amazon Alexa integration, Decora Smart with Wi-Fi Technology lets homeowners control lights from anywhere using voice commands.
Speech Technology Digest, Posted 15 Mar 2017

Grubhub Launches an Amazon Alexa Skill

With Grubhub's Alexa Skill, customers can now order from their favorite restaurants with just their voices.
Speech Technology Digest, Posted 15 Mar 2017

Credo Adds An Amazon Alexa Skill

CREDO and Witlingo launch Alexa skill that enables progressives to keep tabs on breaking news and calls to action with voice commands.
Speech Technology Digest, Posted 07 Mar 2017

Domino's Launches DRU Assist Virtual Assistant

DRU Assist is based on Nuance's Nina conversational virtual assistant.
Speech Technology Digest, Posted 02 Mar 2017

Allstate Adds Alexa Voice Capability

The insurer is helping consumers find an agent and get details about their insurance bills with Amazon's cloud-based voice service.
Speech Technology Digest, Posted 23 Feb 2017

Nuance Partners with Epic for Healthcare Virtual Assistant

Together, Naunce and Epic are bringing intelligent virtual assistants to a number of assistive technologies for disabled veterans.
Speech Technology Digest, Posted 22 Feb 2017

KT Adds Conexant AudioSmart to GiGA Genie Virtual Assistant Media Hub

Conexant's AudioSmart voice technologies will enable GiGA Genie AI-infused virtual assistant media hub to provide excellent near- and far-field performance for voice interface and video conferencing.
Speech Technology Digest, Posted 21 Feb 2017

Lenovo Partners with Orbita for Voice-Enabled Home Assistant

Lenovo Health and Orbita are teaming up on the release of Virtual Care, a voice-enabled home health assistant based on Amazon Alexa technology.
Speech Technology Digest, Posted 21 Feb 2017

Speech Technology as Job Creator—Not Job Replacer

Speech applications have often taken human jobs away. But could they soon lead to new opportunities?
Forward Thinking, Posted 17 Feb 2017

Biometrics Help Virtual Assistants Help Customers Faster

Speech vendors are adding voice biometrics to their intelligent assistants, a clear indication the technology is starting to make great strides
FYI, Posted 17 Feb 2017

The 2017 State of the Speech Technology Industry: Intelligent Virtual Assistants

Using AI to Get Even Smarter
Cover Story, Posted 17 Feb 2017

Dynatrace Releases Voice-Powered Virtual Assistant Davis

Davis has a voice interface and can help companies monitor their digital ecosystems.
Speech Technology Digest, Posted 07 Feb 2017

Cyara CX Automated Test and Monitoring Virtual Agent Rated Avaya-Compliant

Cyara's virtual agent application is compatible with key Avaya customer and team engagement solutions.
Speech Technology Digest, Posted 07 Feb 2017

Datalog.ai Introduces MyPolly Platform

datalog.ai's MyPolly is a natural language understanding pPlatform for creating conversational bots and virtual assistants.
Speech Technology Digest, Posted 26 Jan 2017

SoundHound Houndify Powers Sharp's RoBoHoN

SoundHound's technology voice-enables the new RoBoHoN robotic smartphone platform from Sharp.
Speech Technology Digest, Posted 09 Jan 2017

Nuance Adds More Intelligence to Dragon Drive

Nuance extends Dragon Drive's capabilities to other passengers in the car and includes text messaging.
Speech Technology Digest, Posted 06 Jan 2017

SoundHound Partners with Onkyo on Voice-Powered Speakers

Onkyo's new line of smart speakers will be powered by Houndify voice and artificial intelligence technology.
Speech Technology Digest, Posted 06 Jan 2017

Sensory Launches VoiceGenie

Sensory's VoiceGenie enables a hands-free experience on Bluetooth devices through Alexa integration and embedded artificial intelligence.
Speech Technology Digest, Posted 05 Jan 2017

Greenwave Systems Introduces AXON Platform for Conversational IoT

Greenwave's AXON Platform for Conversational IoT is powered by voice technologies from Nuance.
Speech Technology Digest, Posted 05 Jan 2017

Speak Music Launches Melody Voice-Powered Music Assistant

Melody is avoice-activated assistant for accessing popular music services with simple voice commands .
Speech Technology Digest, Posted 04 Jan 2017

INRIX OpenCar to Integrate Amazon Alexa Voice Service

Alexa provides OpenCar userswith voice-activated, on-demand access to music, audiobooks, traffic, weather, news, sports scores, and more.
Speech Technology Digest, Posted 04 Jan 2017

Vobot Debuts Amazon Alexa-Enabled Clock

Owners can use voice commands to control their clocks and other smart home systems.
Speech Technology Digest, Posted 03 Jan 2017

Hyundai Links Cars to Google Assistant

Users can operate some features of their Hyundai cars through their Google Home smart home systems.
Speech Technology Digest, Posted 03 Jan 2017

ONVOCAL Launches OV Voice-Enabled Headphones

OV offers untethered access to Amazon Alexa Voice and music services.
Speech Technology Digest, Posted 15 Dec 2016

First Alert, Wemo Work with Google Assistant

Two more smart home system manufacturers have partnered with Google to voice-enable their products.
Speech Technology Digest, Posted 14 Dec 2016

Nuance Launches Nina ID 2.0

Nina ID 2.0 brings multifactor voice and face recognition biometrics security to Nuance's virtual assistant for customer service. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 14 Dec 2016

Dashbot Offers Analytics for Google Assistant

Dashbot has partnered with Google to provide analytics and actionable insights into conversational poducts for the Google Assistant.
Speech Technology Digest, Posted 09 Dec 2016

Mitel Certifies Parlance Operator Assistant

Parlance's speech-driven call handling solution is certified for interoperability with Mitel MiVoice Business. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 08 Dec 2016

Volume Adds IBM Watson-Powered Voice App to Its Website

Volume has released a commercial cognitive website capable of engaging visitors in natural language conversations.
Speech Technology Digest, Posted 28 Nov 2016

MindMeld Launches Deep-Domain Conversational AI

MindMeld's Conversational AI platform simplifies onboarding and integration to other applications, like Siri and Cortana.
Speech Technology News Features, Posted 18 Nov 2016

Interactions Launches Voice Biometrics Offering

Interactions has extended its Intelligent Virtual Assistant with a voice biometrics offering based on its Curo Speech and Language Platform.
Speech Technology News Features, Posted 17 Nov 2016

Sundown Launches Artificial Intelligence App Chloe for Magento

Sundown AI enhances the mobile users' experience through a new voice-powered app integration with Magento.
Speech Technology Digest, Posted 08 Nov 2016

IBM Launches Watson Virtual Agent

Watson Virtual Agent allows businesses to build and deploy conversational agents. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 27 Oct 2016

Samsung Acquires Virtual Assistant Viv

Samsung moves further into voice-enabled, natural language interfaces for developers.
Speech Technology News Features, Posted 06 Oct 2016

Liberty Mutual Adds An Alexa Voice-Enabled Service

Liberty Mutual Insurance adds voice services through Amazon's Alexa service on Amazon devices.
Speech Technology Digest, Posted 12 Sep 2016

[24]7 and Amdocs Partner

[24]7 is partnering with Amdocs to deliver intelligent, personalized customer support across all service channels, for the telecommunications industry. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 09 Sep 2016

Interactions Raises $56 Million in VC Funding

The investment will fuel Interactions' development of core artificial intelligence and natural language technologies for customer care. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 12 Aug 2016

Rhiza Launches Rhizabot, a Virtual Assistant for Analytics

Rhizabot delivers analytics via a conversational interface for sales and marketing professionals. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 09 Aug 2016

TouchCommerce Partners with Nuance for TouchAssist

TouchAssist blends TouchCommerce's chat and virtual assistant technology with Nuance's Nina and natural language understanding technology.
Speech Technology News Features, Posted 20 Jul 2016

ABI Expects Regular Voice Users to Reach 1 Billion by 2021

Voice technology use is expected to grow by 80 percent per year through 2021.
Speech Technology Digest, Posted 24 Jun 2016

New Standards for Virtual Assistants Sought

The World Wide Web Consortium has formed a new community group to deal with virtual assistants.
Speech Technology News Features, Posted 13 Jun 2016

Nuance Brings Nina to Mobile Messaging

Nina for Messaging adds a conversational customer service interface to SMS, enterprise mobile apps, and messaging platforms.
Speech Technology Digest, Posted 24 May 2016

Kayak Adds Voice Capabilities to Travel Search

Amazon Alexa users can now search flights, hotels, and rental cars, and more on Kayak.com with voice.
Speech Technology Digest, Posted 10 May 2016

Amazon Adds Alexa Voice Service to Triby Devices

Invoxia's kitchen device is the first non-Amazon product to include the Alexa voice interface.
Speech Technology News Features, Posted 02 May 2016

Radish Systems Partners with GM Voices

The partnership adds voices to ChoiceView visual IVR.
Speech Technology Digest, Posted 11 Apr 2016

Api.ai Partners with Slack to Add Natural Language Understanding to Chatbots

Api.ai for Slack lets developers create conversational chat bots that can understand user intent.
Speech Technology News Features, Posted 21 Mar 2016

Uniphore Plans for Global Expansion

Indian speech technology company Uniphore plans to expand across the United States, Europe, and Southeast Asia.
Speech Technology Digest, Posted 18 Mar 2016

AVST Offers CX-E in the Cloud

A new subscription-based cloud delivery model maintains all of CX-E's premises-based features.
Speech Technology Digest, Posted 14 Mar 2016

SoundHound Launches New Hound Voice Search and Virtual Assistant

Now available for iOS and Android devices, SoundHound's natural language voice recognition app features new partnerships with Yelp and Uber.
Speech Technology Digest, Posted 02 Mar 2016

Technavio Sees Great Potential in Voice-Control Apps

Mobile banking, connected car apps, and virtual assistants in mobile devices are expected to be the biggest market drivers.
Speech Technology News Features, Posted 25 Feb 2016

Interactions Upgrades Its Speech Offerings

The company is launching a new speech platform and virtual assistant technology.
Speech Technology News Features, Posted 04 Feb 2016

Domino's Brings Pizza Ordering by Voice to Amazon Echo

Just in time for the Super Bowl, Domino's Pizza is letting customers use voice to order pizza deliveries via the Amazon Echo device.
Speech Technology Digest, Posted 03 Feb 2016

Intelligent Virtual Assistant Market to Reach $3.6 Billion by 2020

Allied Market Research foresees better than 35 percent growth per year for intelligent virtual assistants.
Speech Technology Digest, Posted 28 Jan 2016

IBM, University of Michigan Partner on Voice-Enabled Academic Adviser

The system, called Project Sapphire, would be able to provide academic and career guidance to students.
Speech Technology News Features, Posted 20 Jan 2016

NoHold Increases Supported Languages to 13

The NoHold Virtual Assistant can provide localized support within days.
Speech Technology Digest, Posted 28 Dec 2015

Nuance Partners with TouchCommerce for Customer Engagement Solution

Joint solutions will blend live operator-assisted and artificial intelligence-driven conversations.
Speech Technology Digest, Posted 10 Dec 2015

MindMeld Launches MindMeld 2.0

New platform enables companies to build artificial intelligence-powered voice assistants.
Speech Technology Digest, Posted 10 Dec 2015

Cognitive Code Launches SILVIA Intelligent Agent

Cognitive Code's SILVIA platform stores information natively on devices for added data security.
Speech Technology Digest, Posted 08 Dec 2015

NTT Communications to Offer AI-Supported Cognitive Agent

NTT Communications is working with IPSoft to develop intelligent agents with machine learning, natural language, and AI capabilities.
Speech Technology Digest, Posted 08 Dec 2015

MyWave Brings Its Personal Assistant to Europe

The MyWave digital assistant lets consumers communicate with brands while controlling their personal data.
Speech Technology Digest, Posted 07 Dec 2015

Next IT Launches Engagement APIs

Engagement APIs extend Next IT's Alme digital assistant to any device or endpoint.
Speech Technology Digest, Posted 20 Nov 2015

Creative Virtual Adds Its Virtual Assistants to Genesys' AppFoundry

The Smart Help solutions improve customer engagement through natural language dialogues.
Speech Technology Digest, Posted 10 Nov 2015

Facebook Continues Voice Experimentation

The new Visual Q&A app answers questions and provides answers about photos on Facebook.
Speech Technology Digest, Posted 03 Nov 2015

finUNO Unveils Multimodal Intelligent Financial Assistant Fin1

Fin1 will allow consumers to engage with brokerages, wealth managers, and financial advisors. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 14 Oct 2015

Artificial Solutions Releases Teneo 4

Teneo 4 provides a single platform for the development of artificial intelligence and natural language apps.
Speech Technology Digest, Posted 29 Sep 2015

Intelligent Virtual Assistant Market to See 32% CAGR Through 2022

Transparency Market Research expects the global intelligent virtual assistant market to reach $5.1 billion by 2022.
Speech Technology Digest, Posted 08 Sep 2015

Shell Uses Artificial Solutions' Virtual Assistants

Artificial Solutions' Teneo platform helps meet the demand for fast self-service customer support.
Speech Technology Digest, Posted 11 Aug 2015

Virtual Digital Assistant Market to Quadruple in Five Years

Research firm Tractica expects the market for digital virtual assistants to grow from 821 million in 2014 to more than 3.3 billion by 2020.
Speech Technology Digest, Posted 13 Jul 2015

MindMeld, Sense.ly Partner on Virtual Nurse App

Users can use voice to describe conditions and connect with the proper information or personnel for diagnosis and treatment.
Speech Technology News Features, Posted 30 Jun 2015

[24]7 Launches Virtual Agent Technology

The virtual agent relies on technology gained during [24]7's acquisition of IntelliResponse.
Speech Technology Digest, Posted 15 Jun 2015

NNG and iNAGO Partner on In-Car Conversational Assistant

NNG Assistant is a voice-enabled assistant that accepts commands in natural language.
Speech Technology Digest, Posted 08 Jun 2015

MindMeld and Fetch Create Voice- and AI-Powered Smartwatch App

MindMeld has partnered with Fetch to give smartwatch users their own AI-powered personal buying assistant.
Speech Technology Digest, Posted 19 May 2015

Ally Bank Introduces Ally Assist Customer Voice Interaction

Feature leverages digital technology for an enhanced customer experience.
Speech Technology Digest, Posted 18 May 2015

OneTravel Launches Opal Voice-Integrated Flight Search

OneTravel Opal lets visitors to its Android app search for flights with a voice interface.
Speech Technology Digest, Posted 23 Mar 2015

U of Michigan Researchers Develop Open-Source Virtual Assistant

Sirius is free for developers to use to develop their own virtual assistant apps.
Speech Technology Digest, Posted 16 Mar 2015

The 2015 State of the Speech Technology Industry

In our first State of the Speech Technology Industry issue, we reveal the latest trends and developments in eight market categories.
Cover Story, Posted 10 Feb 2015

Speech Tech Sees Growth in New and Established Sectors

Editor's Letter, Posted 02 Feb 2015

Jibo Names New CEO, Raises $25 Million

Former Nuance executive Steve Chambers takes on the role of CEO as founder Cynthia Breazeal becomes chief scientist.
Speech Technology News Features, Posted 21 Jan 2015

New Project to Bring Speech to Gaming

D-Box could make multilingual sharing during game play possible.
Speech Technology Digest, Posted 21 Jan 2015

Tropo Launches Hypervoice Assistant Ito

Ito is built on the company's RTC platform using CaaS technology.
Speech Technology Digest, Posted 20 Jan 2015
Companies: Intelligent Agents
Aspect Software, Inc.
Convergys  Corporation