| Category: Managed Services |
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Aetna Members Get Answers
The insurer's virtual assistant engages more than 2 million chats, helping ferret out information on benefits, costs, and more
Deployments,
Posted 01 Sep 2011
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Are You Ready for Mobility Care?
Tie app into the contact center to create seamless interactions across customer entry points
Inside Outsourcing,
Posted 01 Jul 2011
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Is the Cloud Your Answer?
Many questions need to be asked to reach the right conclusion.
Inside Outsourcing,
Posted 05 Jan 2011
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The Voice in the Cloud
New offerings put anything and everything into the clouds.
Sounding Board,
Posted 05 Nov 2010
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| Pages: 1 2
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