CenturyLink Launches Business Communicator

CenturyLink has launched CenturyLink Business Communicator, an application that connects business Voice over Internet Protocol (VoIP) users to their unified communications (UC) services from computers and devices.

CenturyLink Business Communicator lets employees launch their UC tools from an identical user interface when working inside or outside the office. CenturyLink's VoIP solutions include UC features such as high-definition voice and video calling, conferencing, desktop sharing, instant messaging, and presence.

"CenturyLink Business Communicator is a simple solution that can help employees connect and collaborate more easily, respond faster and work more effectively in teams," said Thuy Ha, director of product management for business solutions at CenturyLink, in a statement. "If your outdated phone system is expensive to maintain and doesn't meet the mobility and collaboration needs of your business, it is probably time to look at all the functionality available with VoIP."

CenturyLink Business Communicator is the newest addition to CenturyLink's complete voice portfolio offered on BroadSoft's BroadWorks platform. BroadWorks enables CenturyLink to deliver supported as well as fully managed versions of Hosted VoIP, a cloud-based VoIP service, and SIP trunking, a VoIP service operated by on-premises equipment. CenturyLink also offers business customers a full range of UC tools that leverage the BroadWorks platform.

"Today's increasingly mobile workforce relies on multiple devices both in and out of the office to communicate and collaborate with colleagues, customers, and partners. With its enhanced offering, we believe CenturyLink can provide business users with access to voice, video, instant messaging, presence, and other UC services from a single application, CenturyLink Business Communicator," said Mike Wilkinson, vice president of market offers at BroadSoft, in a statement. "We are pleased to work with CenturyLink to meet the evolving needs of its business customers, whether they are small businesses, midsized firms, or large enterprises."

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