| Category: Speaker Verification/Biometrics |
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Voice: The New Fingerprint?
Voice biometric consultants and technology are ready to fight back against fraudsters.
Cover Story,
Posted 01 Jun 2007
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Classifying Classifications
Biological and language factors should be considered to improve the performance of speech processing systems.
Forward Thinking,
Posted 01 Jun 2007
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IVR Security Is A Necessary Evil
British firm Biometric Security warned last month that the unceasing need for customers to remember new PINs and passwords is becoming unsustainable and could lead to customer churn.
FYI,
Posted 01 Apr 2007
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Hosted Speech: Trend or Foe?
A roundtable discussion with members of the hosted speech community reveals the benefits and concerns with a hosted speech solution
Feature,
Posted 01 Mar 2007
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Empowering Customers: The AvMed Way
Created in 1969 as a prepaid health care system for pilots in the Miami aviation industry, AvMed Health Plans is Florida's largest, not-for-profit health plan serving employers in the major metropolitan areas of Florida.
Deployments,
Posted 01 Mar 2006
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Speech Technology: Finally, a Competitive Necessity
Innovative technologies that are eventually successful follow a typical timeline. The capabilities and markets are over-stated in early stages as struggling start-ups try to make a case to investors and the press, leading to over-hype and disappointment. The core technology improves, and several early applications are identified where the use of the technology is particularly needed and is cost-effective, providing a base for growing businesses. Core technology continues to improve, making possible more marketable applications, but moving out…
Feature,
Posted 01 Jan 2006
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2005 Speech Solutions Winners
For four years Speech Technology Magazine has recognized the individuals and companies whose efforts have propelled the speech industry forward. Upon being nominated and then approved as a candidate in the topic area; winners were then selected by online voting of the readers of Speech Technology Magazine. The categories and winners are: …
Feature,
Posted 30 Aug 2005
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Milestones in Speech Technology – Past and Future!
The Past:Speech and language, and the mysteries and magic surrounding them, have a long and venerable history, reaching back into mythological time. Only in this past half century have serious inroads been made into understanding them well enough to be able to emulate them with computer technology. Many top-notch researchers and engineers worldwide have contributed critical pieces to these puzzles. The examples discussed here illustrate just a few of the key milestones, both technical and…
Feature,
Posted 30 Aug 2005
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Speech Technology with Impact - Speech Analytics Evolves a Step Further
Speech analytics (SA) is the application of speech technologies to the analysis of discourse, whether the speech consists of recorded calls from a contact center, wiretap, or some other form of media. A dozen or more vendors are now marketing such analytics, solo or in conjunction with complimentary products, primarily to companies for use in contact centers.
Voice Value,
Posted 20 Jun 2005
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Dan Miller, analyst, Opus Research
Dan Miller, analyst at OPUS Research, explains that Service Automation Expo attendees will learn what their counterparts in a cross-section of industries are doing to upgrade their self-service infrastructures including plans to upgrade their IVRs, implement more advanced TTS, speaker verification and ultimately natural language understanding (NLU).
Q & A,
Posted 01 Feb 2005
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Speech Technology: Science Fiction Gives Way to Real Value
Those working in developing basic speech technology have sometimes noted the fundamental nature of speaking and listening in human activity. Automating that capability should provide significant value in reducing costs and improving productivity for individuals and companies. The value for customers will automatically drive opportunities for vendors. The problem with this vision is that it leads to a science-fiction view of speech technology. How often have writers compared some speech product to HAL in the movie…
Feature,
Posted 06 Jan 2005
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