Speech Technology Magazine

 

Category: Technology

RealWear Starts Shipping HMT-1 Voice-Driven, Hands-Free, Head-Mounted Tablets

RealWear's HMT-1 voice-driven, hands-free, head-mounted tablet supports 10 languages.
Speech Technology Digest, Posted 22 Mar 2017

Space...The Final Frontier for Speech?

FYI, Posted 02 Feb 2015

Jibo Names New CEO, Raises $25 Million

Former Nuance executive Steve Chambers takes on the role of CEO as founder Cynthia Breazeal becomes chief scientist.
Speech Technology News Features, Posted 21 Jan 2015

LG Uplus First to Adopt Conexant’s Voice Control Capabilities on Set Top Boxes

Enables intuitive searching and navigation from across the room with voice.
Speech Technology Digest, Posted 04 Nov 2014

Speech Is Set to Dominate the Wearables Market

A voice interface opens a world of possibilities for wearable devices.
Cover Story, Posted 01 May 2014

Nuance Enhances Dragon Mobile Assistant with Voice Biometrics

Solution offers new personalization feature, Nuance Voice Print
Speech Technology News Features, Posted 03 Apr 2014

Eyes-Busy, Hands-Busy Computing

What we all have in common with an HVAC repairman.
Forward Thinking, Posted 15 Nov 2013

Spellex Releases Dictation Enhancement for Dragon NaturallySpeaking

The product contains special dictionary enhancements for specific industries.
Speech Technology Digest, Posted 22 Aug 2013

Rubidium Releases Mandarin Chinese ASR and TTS

The technology allows for hands-free phone use in China.
Speech Technology Digest, Posted 28 May 2013

Overheard Underheard

FYI, Posted 01 May 2013

Adacel Gets Speech Recognition Patent

Invention provides an improved system for training acoustic models.
Speech Technology Digest, Posted 25 Apr 2013

Amazon Buys TTS Provider Ivona

The company was already providing the TTS for Amazon's Kindle tablets.
Speech Technology News Features, Posted 24 Jan 2013

Nuance Unveils Swype Living Language

Crowdsourcing feature analyzes words and phrases in real time.
Speech Technology Digest, Posted 07 Jan 2013

ReadSpeaker Launches New Vesion of Enterprising Highlighting Solution

Features include automatic scrolling and text selection.
Speech Technology Digest, Posted 09 Nov 2012

Sensory Introduces Speaker Verification for Mobile Devices and Consumer Electronics

Speaker verification is designed with a small footprint and low power consumption for integration into all types of devices
Speech Technology News Features, Posted 02 May 2012

A Small Firm Takes on the Big Smartphone Makers over Voice Patents

Potter Voice Technologies is suing Apple, Microsoft, Google, and others over a patent that covers natural language voice control of a computer.
Speech Technology News Features, Posted 26 Apr 2012

Future Apple TV Might Find Its Voice

The tech giant might be looking to add TV to its lineup.
Speech Technology News Features, Posted 19 Dec 2011

Listen to the Voice of the Customer

Editor's Letter, Posted 01 Sep 2011

Suite Evolution Drives Contact Centers

Bundling apps improves data management, customer experience
Feature, Posted 01 Sep 2011

Exclusive Book Excerpt: Designing Better Speaker Verification

Chapter describes how to bridge the gap between the creators and implementers of investigatory voice biometric technologies
Feature, Posted 01 Sep 2011

How to Know When Your Speech System Is Too Old

Customer dissatisfaction is the first indication, as the IVR begins to cost more to maintain than to replace
Cover Story, Posted 01 Sep 2011

Nuance, Ford Collaborate on Speech Understanding and Intent

Pair aims to make voice recognition more intuitive in SYNC in-car telematics system
FYI, Posted 01 Sep 2011

Nuance Agrees to Acquire Loquendo

Deal is valued at $75.5 million
FYI, Posted 01 Sep 2011

Mobile Speech Promises Glittering Prizes and Serious Challenges

SpeechTEK 2011 keynote panel explores why mobility is a game changer for the speech industry
FYI, Posted 01 Sep 2011

The Prescription for Speech Delivered at SpeechTEK 2011

In closing keynote, co-chairs Jim Larson and Susan Hura urge attendees to improve IVR systems at all costs
FYI, Posted 01 Sep 2011

At SpeechTEK 2011, Keynoter David Gergen Calls for Leadership

CNN political analyst and former adviser to four U.S. presidents underscores importance of listening and gaining trust
FYI, Posted 01 Sep 2011

A Window of Opportunity

Call center software helps Blinds.com boost revenue, cut service calls
Deployments, Posted 01 Sep 2011

Aetna Members Get Answers

The insurer's virtual assistant engages more than 2 million chats, helping ferret out information on benefits, costs, and more
Deployments, Posted 01 Sep 2011

If It’s a Tornado, Just Text Me

Automated messaging must be highly relevant and user-specific
Interact, Posted 01 Sep 2011

Automated Translation Saves Thousands

But proper implementation requires meticulous preparation
In Other Words, Posted 01 Sep 2011

eBooks for the Visually Impaired

Kindle and other readers come up short; Justice Dept. pushes textbooks
Voice Value, Posted 01 Sep 2011

Giving a Voice to the Developing World

Standards, mobile phones help bring the Web to resource-constrained areas
Standards, Posted 01 Sep 2011

HTML5 — The Last Best Hope for Voice and Video

The spec obviates proprietary plug-ins and promotes an open approach
Forward Thinking, Posted 01 Sep 2011

Views from SpeechTEK 2011: Smartphones Set to Revolutionize Self-Service

Explosive growth in this market is also seen in developing world. Is owning a mobile device now "a human right"?
Speech Technology News Features, Posted 10 Aug 2011

Mobile Speech Promises Glittering Prizes But Also Serious Challenges

Keynote panel at SpeechTEK 2011 explores smartphone frontier.
Speech Technology News Features, Posted 09 Aug 2011

SpeechTEK 2011 Keynoter David Gergen Calls for Leadership

CNN analyst and former presidential aide identifies mobilization, persuasion, and trust as critical qualities in drawing parallel between industry and political worlds
Speech Technology News Features, Posted 09 Aug 2011

SpeechTEK 2011 Theme: We're Drowning in Data

The state of speech analytics takes center stage at annual conference.
Speech Technology News Features, Posted 09 Aug 2011

Speech Technology Satisfies Various Needs

Editor's Letter, Posted 01 Jul 2011

The 2011 Market Leaders

Cover Story, Posted 01 Jul 2011

The 2011 Star Performers

Feature, Posted 01 Jul 2011

The 2011 Speech Luminaries

Feature, Posted 01 Jul 2011

The 2011 Implementation Awards

Feature, Posted 01 Jul 2011

Hosted Solutions Slash Cost of Ownership

Cloud-based offerings bring substantial savings over on-premises systems
FYI, Posted 01 Jul 2011

Nokia Turns to Windows Phone Platform

Microsoft, Finnish company team on Windows Phone 7-based global mobile ecosystem
FYI, Posted 01 Jul 2011

Microsoft to Acquire Skype for $8.5 Billion

Software giant targets Internet and smartphone markets
FYI, Posted 01 Jul 2011

Speech of the Future: Mobile, Multimodal, and Multilingual

Future trends identified at SpeechTEK Europe conference in London
FYI, Posted 01 Jul 2011

Speech Drives Safety Solutions for Cars

Distractions like texting and navigation systems call for safer user interfaces, and the industry is responding
The View from AVIOS, Posted 01 Jul 2011

Irrationally Held Truths Take a Toll

When organizations make assumptions about customers, rather than collect real data, self-service applications suffer
Interact, Posted 01 Jul 2011

The Rise of Proactive Customer Care

Anticipating needs delivers benefits in customer service, sales/marketing, and government
The Business Case, Posted 01 Jul 2011

Are You Ready for Mobility Care?

Tie app into the contact center to create seamless interactions across customer entry points
Inside Outsourcing, Posted 01 Jul 2011

Multimodal User Interfaces Supplanting Voice-Only Apps

Trend driven by statistical language models, speaker verification, video clips, and multilingual apps
Forward Thinking, Posted 01 Jul 2011

Making a Case for IVR Hosting

Editor's Letter, Posted 01 May 2011

The Anatomy Of A Decision

Feature, Posted 01 May 2011

Hosted IVRs Bring Peace Of Mind

Price and flexibility are encouraging corporations to switch from premises-based solutions
Cover Story, Posted 01 May 2011

Speech Analytics Captures Consumer Sentiment

Technologies blend data from different sources, emotional states, and moments in time
Feature, Posted 01 May 2011

Don't Let M&As Steer You Off Course

Tech vendors get acquired. What can your organization do to protect its investments?
Feature, Posted 01 May 2011

Mobile: The New Frontier for Voice Security

A Twitter poll shows that 84 percent of consumers contact customer service through their mobile phones, and more than half (53 percent) said that security risks are a main concern when they complete transactions
FYI, Posted 01 May 2011

Tech Investments Buoy Workforce Optimization

WFO market forecast to post healthy growth in the near term
FYI, Posted 01 May 2011

Call Centers Receive Guidance on Protecting Credit Card Data

PCI Security Standards Council releases document titled "Protecting Telephone-Based Payment Card Data Information Supplement"
FYI, Posted 01 May 2011

SpeechCycle Dedicates Division to Smartphone Customers

The goal is to support leading operating systems, such as Apple's iPhone, Google's Android, and RIM's BlackBerry
FYI, Posted 01 May 2011

Rural Arizona Connects With Residents

Pinal County speeds service and cuts costs by switching from a hosted to an on-premises contact center suite
Deployments, Posted 01 May 2011

IVR Is Good News for Scripps

Media company leverages Pronexus system to standardize subscription services for 14 newspapers
Deployments, Posted 01 May 2011

Global Presentations Using TTS And Automated Translation

It's the future of sales materials, worldwide customer support, and corporate media
In Other Words, Posted 01 May 2011

If This Passes, Only Criminals Could Do Speech Technology

Federal privacy bill would drive up compliance costs and inhibit market
Forward Thinking, Posted 01 May 2011

Spring-Cleaning or a New House? Voice User Interface Designers Can Help

How to sort out requirements for outsourcing your IVR
Inside Outsourcing, Posted 01 May 2011

Making Modalities Play Nicely Together

The Multimodal Architecture and Interfaces specification opens door to collaborative multimodal apps
Standards, Posted 01 May 2011

Emergency Preparedness Is a Job for All

Court ruling in Los Angeles disabilities case teaches a broader lesson; speech-generating devices are one of several tools that could be employed
Voice Value, Posted 01 May 2011

Watson: Much Ado About Toronto

Jeopardy gaffe by IBM's intelligent speaking supercomputer underscores importance of resolving miscommunication
Interact, Posted 01 May 2011

Google's Contact Centers to Use ASC VoIP Recording Solution

EVOip VoIP recording solution will be implemented at facilities in the United States, Japan, China, India, and Australia.
Speech Technology Digest, Posted 29 Mar 2011

Listen Before You Leap

Editor's Letter, Posted 01 Mar 2011

At A Crossroads

Why today's market share dominance doesn't portend tomorrow's environment
Feature, Posted 01 Mar 2011

Making Mobile Business-Appropriate

How speech is finding its way onto smartphones and saving you big bucks
Feature, Posted 01 Mar 2011

What's In A Name?

Personalization means more than being on a first-name basis with customers
Cover Story, Posted 01 Mar 2011

Hotels Should Be Doing More with IVRs

Market Spotlight: Hospitality
FYI, Posted 01 Mar 2011

Wireless Customers Want Less Automation

FYI, Posted 01 Mar 2011

Nuance Advances Into Voice Biometrics

FYI, Posted 01 Mar 2011

Speech Is the True Blue Choice

Nexidia's QuickStart helps BlueCross BlueShield of Tennessee save more than $1 million a year
Deployments, Posted 01 Mar 2011

SendMe Does a High Five(9) Over IVR Savings

Strong growth prompted the mobile content provider to find a new vendor for a ‘rip-and-replace' system
Deployments, Posted 01 Mar 2011

Spoken Web for the Developing World

Project lets rural denizens with no technical expertise create web of information using a simple phone and speech technology
The View from AVIOS, Posted 01 Mar 2011

Unhappily Ever After

A fable about the limits of expertise
Interact, Posted 01 Mar 2011

Unify Communications Across Channels

Semantic parsing can mine a treasure trove of data
Inside Outsourcing, Posted 01 Mar 2011

Combining IVR and Smartphones

Take advantage of today's visual displays and develop consumer product apps
Forward Thinking, Posted 01 Mar 2011

Why Hosting Is Part of Your Future

Ignore it at your own cost
The Business Case, Posted 01 Mar 2011

Year of Speech Coming? It’s Already Here

Technical hurdles remain, but the technology has become ubiquitous
Voice Value, Posted 01 Mar 2011

Loquendo TTS Powers PredictAble, a Communication Aid for the iPad

Tbox creates an assistive solution for anyone with speech difficulties.
Speech Technology Digest, Posted 26 Jan 2011

A New Year

As the economy rebounds, voice solutions continue to build use cases.
Cover Story, Posted 08 Jan 2011

It’s Not the Recognizer

Examining speech application errors reveals several more likely causes.
Talking Tech, Posted 08 Jan 2011

Please Listen Carefully, as Our Customers Have Changed

Editor's Letter, Posted 05 Jan 2011

For Full Benefit, Speech Use Has to Be Meaningful

Market Spotlight: Healthcare.
FYI, Posted 05 Jan 2011

Microsoft Puts Speech in the Spotlight

FYI, Posted 05 Jan 2011

A Gray Area

Today's seniors can't be left out of VUI design decisions.
Feature, Posted 05 Jan 2011

Successful Failures

Speech has to step up or risk becoming 2011's Symbian.
Industry View, Posted 05 Jan 2011

On Speech We Can Agree

Passage of legislation heralds new opportunities for the disabled.
Voice Value, Posted 05 Jan 2011

W3C Launches HTML Speech Incubator Group

Ultimate goal is to develop tools to better integrate speech with the Web.
Standards, Posted 05 Jan 2011

The Global Transition

Many problems can be solved with a little precoding analysis.
In Other Words, Posted 05 Jan 2011

The Hooptedoodle of Phone

The rules of writing also apply to script design.
Interact, Posted 05 Jan 2011

Safe at Home with SpeechListen to this article in TTS, powered by Loquendo

Ksenia Security will use Loquendo TTS for security and home automation market
Speech Technology News Features, Posted 18 Nov 2010

SpeechTEK Europe Conference and Exhibition will be April 28-29, 2010 in London

SpeechTEK's first ever European event
Speech Technology Digest, Posted 28 Aug 2009

David Rennyson Named New President and COO of Angel.comListen to this article in TTS, powered by Loquendo

His ascension follows the resignation of former president Michael Zirngibl.
Speech Technology News Features, Posted 23 Mar 2009

Verizon Wireless Launches TALKS for Customers with Visual ImpairmentsListen to this article in TTS, powered by Loquendo

The new offering uses TTS to read messages, assist with menu navigation, and much more.
Speech Technology News Features, Posted 17 Mar 2009

Hold the Phone: It’s Google Voice and It’s FreeListen to this article in TTS, powered by Loquendo

Google Voice's voicemail-to-text offering may prove a challenge to just about every phone company.
Speech Technology News Features, Posted 16 Mar 2009

AT&T Gets a New Voice in Windows for 2009Listen to this article in TTS, powered by Loquendo

Wizzard releases version 4.2 of AT&T Natural Voices Text to Speech.
Speech Technology News Features, Posted 10 Mar 2009

Voxeo Puts API in the CloudsListen to this article in TTS, powered by Loquendo

New Tropo platform expands the developer community's programming language choices.
Speech Technology News Features, Posted 06 Mar 2009

SpinVox Postures Itself to Take on Nuance World WideListen to this article in TTS, powered by Loquendo

An extended deal with Telstra solidifies the company's position in Australia.
Speech Technology News Features, Posted 24 Feb 2009

Loquendo Releases VoxNauta 7.1.0Listen to this article in TTS, powered by Loquendo

The company makes available the new version of its VoiceXML/CCXML platform.
Speech Technology News Features, Posted 23 Feb 2009

Nuance Unveils Voice Control 2.0Listen to this article in TTS, powered by Loquendo

Nuance Promises Bigger, Faster, Better, More with the Release of NCV2
Speech Technology News Features, Posted 11 Feb 2009

Ditech to Deliver Voice-Based Web Interaction during Mobile CallsListen to this article in TTS, powered by Loquendo

The new network-based platform will allow users to utilize voice commands to access the Web during mobile phone calls.
Speech Technology News Features, Posted 10 Feb 2009

Trio of Tech Firms Go Natural with a More Human InterfaceListen to this article in TTS, powered by Loquendo

Three tech firms team up to build a lifelike, natural language-based digital assistant.
Speech Technology News Features, Posted 09 Feb 2009

They’re Coming to AmericaListen to this article in TTS, powered by Loquendo

SpinVox opens NYC office, sets sights on a bigger slice of American market.
Speech Technology News Features, Posted 05 Feb 2009

SVOX Acquires Siemens' Speech UnitListen to this article in TTS, powered by Loquendo

The deal allows the company to expand into speech recognition and speech dialogue solutions.
Speech Technology News Features, Posted 26 Jan 2009

NPR Makes Radio More Accessible

National radio broadcasting network NPR announced plans today that it has taken steps to make its programs accessible to both the deaf and blind.
Speech Technology News Features, Posted 08 Jan 2008

Hosted Outpaces On-Premises in IVR

FYI, Posted 01 May 2007

Nuance Will Acquire BeVocal

Speech and imaging solutions supplier Nuance Communications continues the acquisition tidal wave that began with its purchase of Lernout & Hauspie in 2001.
FYI, Posted 01 Apr 2007

VoIM Use Grows, But Must Overcome Hurdles

While increased use of instant messaging (IM) in the enterprise, along with the proliferation of features like file sharing and white-boarding, make voice over IM (VoIM) an attractive option, VoIM service providers must tackle ease-of-use and interoperability issues before the technology will become more widespread, according to a new report by Light Reading's Enterprise VoIP Insider.
FYI, Posted 01 Mar 2007

Benchmarking Will Never Be the Same

UTOPY is offering a new service to its clients: Customer Intelligence (CI) Benchmarking.
FYI, Posted 30 Jan 2007

IBM Drafts the Standard in Text-to-Speech

IBM in mid-December released a new application programming interface, or middleware, that expands the ability of screenreading programs like Freedom Scientific's JAWS and GW Micro's Window-Eyes, to convert on-screen text and graphics to audio for the blind or visually impaired.
FYI, Posted 30 Jan 2007

Gartner Eyes IVR and EVP Vendors

Gartner in December revealed its "Magic Quadrant for IVR and Enterprise Voice Portals," earmarking Avaya, Genesys Telecommunications Laboratories, Nortel, and Intervoice as leaders of the market.
FYI, Posted 30 Jan 2007

Industry Dashboard: Datamonitor

Only nine global speech recognition deals were announced between August and October. (Network-based speech deals accounted for almost 80 percent of deals, while the remainder was PC-based.) So far, there have been 77 publicly announced customer wins in the speech recognition market in 2006. In 2005, there were 159 publicly announced wins. This means between now and the end of the year there has to be 82 announced wins for speech to equal that of 2005, which is highly unlikely.
FYI, Posted 09 Nov 2006

Daniel Ziv, Vice President of Customer Interaction Analytics, Verint

Verint Systems is a global provider of analytic software-based solutions for security and business intelligence. The company has been providing solutions to the market since 1994.
Q & A, Posted 03 Oct 2006

Industry Dashboard: Datamonitor

Over the past five months, (April to August) there has not been strong activity in terms of publicly announced customer wins in the global speech recognition market. The number of publicly announced speech recognition deals grew from 34 during the first three months of 2006 to reach a total of 69 deals year-to-date for 2006. Network-based speech deals continue to account for the majority of customer wins and revenue, as seen in the technology quadrant of the Industry Dashboard.
FYI, Posted 12 Sep 2006

Joseph Brown, Vice President of Voice Solutions, RightNow Technologies

Speech Technology Magazine sat down with Joseph Brown, vice president of voice solutions at RightNow Technologies, to discuss the importance of speech self-service.
Q & A, Posted 29 Aug 2006

Laurent Philonenko, Vice President and General Manager, Cisco System's customer contact business unit.

Speech Technology Magazine sat down with Laurent Philonenko, vice president and general manager of Cisco's customer contact business unit, to discuss the company's acquisition of Audium and its newly combined offerings.
Q & A, Posted 08 Aug 2006

Steve Pollock, Co-founder and Executive Vice President, TuVox

Speech Technology Magazine sat down with Steve Pollock, co-founder and EVP of TuVox, to talk about TuVox's presence at SpeechTEK 2006 and the release of TuVox On Demand 6.0.
Q & A, Posted 07 Aug 2006

Jim Caldwell, Director of WebSphere Infrastructure Product Management, IBM

Speech Technology Magazine sat down with Jim Caldwell to discuss his new role and the changes occurring with speech inside and outside of IBM.
Q & A, Posted 07 Aug 2006

Comcast and DIRECTV Tune Customers in Using Speech

Deployments, Posted 03 Jul 2006

Keith Ward, Chief Technology Officer, Product Support Solutions

Speech Technology Magazine sat down with Keith Ward, CTO of Product Support Solutions, to discuss the latest issues surrounding migration, technology advantages with next generation platforms as well as some of the company's customers.
Q & A, Posted 20 Jun 2006

Industry Dashboard: Datamonitor

Momentum continues to build in the speech industry. The number of publicly announced speech recognition deals grew from 15 in the January/February timeframe to reach a total of 34 deals year-to-date for 2006.
FYI, Posted 08 May 2006

Michael Kuperstein, CEO, Metaphor Solutions

Speech Technology Magazine sat down with Michael Kuperstein, CEO of Metaphor Solutions, to discuss the company's latest release.
Q & A, Posted 02 May 2006

Jonathon Taylor, CEO, Voxeo; and Ken Rehor, Chair, VoiceXML Forum

Speech Technology Magazine sat down with Jonathon Taylor, CEO of Voxeo, and Ken Rehor, chair of the VoiceXML Forum, to discuss Voxeo's recent certification on VoiceXML 2.0 and the VoiceXML Forum's Platform Certification Program.
Q & A, Posted 25 Apr 2006

Wes Hayden, CEO of Genesys (on the Acquisition of VoiceGenie)

Following up on the acquisition of VoiceGenie by Genesys, Judith Markowitz interviewed Wes Hayden, CEO of Genesys Telecommunications Labs (an Alcatel Company).
Q & A, Posted 17 Apr 2006

Richard Bray, General Manager, Microsoft Speech Server

Speech Technology Magazine sat down with Rich Bray to discuss the latest Microsoft Speech Server news and the formation of the Unified Communications Group
Q & A, Posted 10 Apr 2006

Dr. Ami Moyal, CEO of NSC

Speech Technology Magazine interviewed Dr. Ami Moyal, CEO of NSC to discuss current issues.
Q & A, Posted 28 Mar 2006

Kent Bridges, Senior Vice President of North American Sales, VoiceObjects

Speech Technology Magazine sat down with the new SVP, Kent Bridges, to uncover the reasons behind the expansion as well as the new goals and initiatives that would follow along with the relocation.
Q & A, Posted 15 Mar 2006

Larry Miller, President and CEO, TuVox

Speech Technology Magazine sat down with Larry Miller, president and CEO of TuVox, to talk about the successes in speech technologies during 2005 and his vision for 2006.
Q & A, Posted 15 Mar 2006

Frank Tersigni, Vice President of Marketing and Business Development, VoiceGenie

Speech Technology Magazine sat down with Frank Tersigni, VP of marketing and business development at VoiceGenie Technologies Inc., to learn more about the latest developments at VoiceGenie.
Q & A, Posted 13 Mar 2006

Dr. Andrew Hunt of Holly Connects

Speech Technology Magazine sat down with Dr. Andrew Hunt, vice president of engineering at Holly Connects, to talk about the successes in speech technologies during 2005 and his vision for 2006.
Q & A, Posted 09 Mar 2006

Heather Forrester, Director Outright Sales & Solutions, Bell Canada Enterprises

Speech Technology Magazine sat down with Heather Forrester, director outright sales and solutions at Bell Canada Enterprises to discuss the company's deployment of a speech-enabled attendant for internal directories and services.
Q & A, Posted 09 Mar 2006

Industry Dashboard: Datamonitor

The first two months in 2006 certainly started off on a strong note for speech recognition. There were 15 publicly announced customer wins across the globe, uptake in the entertainment, media and leisure vertical and some interesting, non-traditional deployments. Not surprisingly, the majority of the wins were network-based speech deals. PC and embedded speech, together, accounted for 20 percent of deals as seen in the technology quadrant in the Industry Dashboard. …
FYI, Posted 01 Mar 2006

Industry Dashboard: Datamonitor

This is the first of several studies that Datamonitor will be contributing to Speech Technology Magazine in 2006. These studies, called the Industry Dashboard series, provide insight into the uptake of speech recognition technology across various market segments in the industry. As industry analysts, it is prudent that we constantly track customer wins in order to align our information with the latest trajectory of the industry, identify new trends and provide accurate uptodate market sizing data.…
FYI, Posted 01 Jan 2006

2005 Speech Solutions Winners

For four years Speech Technology Magazine has recognized the individuals and companies whose efforts have propelled the speech industry forward. Upon being nominated and then approved as a candidate in the topic area; winners were then selected by online voting of the readers of Speech Technology Magazine. The categories and winners are: …
Feature, Posted 30 Aug 2005

Vendor Directory of Assistive Technology

A-C ALVA Access Group436 14th Street, Suite 700Oakland, CA 94612Tel: 888-318-2582info@aagi.comwww.aagi.com ATIA – Assistive Technology Industry Association401 N. Michigan AvenueChicago, IL 60611-4267 Tel: 877-OUR-ATIA (687-2842)Tel: 312-321-5172Fax: 312-673-6659Info@ATIA.org www.atia.org Avaya, Inc.211 Mt. Airy RoadBasking Ridge, NJ 07920Tel: 866-GO-AVAYAwww.avaya.com AVSI--Automated Voice Systems, Inc.17059 El Cajon AvenueYorba Linda, CA. 92686Tel: 714-524-4488Fax: 714-996-1127mastervoice@mail.comwww.mastervoice.com Closing the GapComputer Technology in Special Education and Rehabilitation…
Feature, Posted 26 Apr 2005

Mark Flanagan, President, Envox Worldwide

Mark Flanagan, president of Envox Worldwide, explains that "a growing number of enterprise customers and service providers are replacing their legacy communications systems out of frustration with high maintenance costs, inflexible architectures and the inability to add new capabilities as they are needed."
Q & A, Posted 01 Mar 2005

Eileen Rudden, Vice President of the Enterprise Communications Applications Division, Avaya

Eileen Rudden, vice president of the communications applications division of Avaya, explains that the greatest challenge in the speech self-service market is to drive customer adoption to meet their hopes for this technology.
Q & A, Posted 01 Feb 2005

John Cameron, Chairman, Unveil

John Cameron, chairman of Unveil, explains, "While cost reduction is clearly a driving factor in the purchase of speech recognition, we are seeing an increased emphasis on caller satisfaction."
Q & A, Posted 01 Feb 2005

Marketta Silvera, CEO, Apptera

Marketta Silvera, CEO of Apptera, explains that "the phone is really the most effective and convenient channel for delivering service."
Q & A, Posted 01 Feb 2005

Larry Miller, CEO and President, TuVox

Larry Miller, CEO and president of Tuvox, explains that "if you can build and deliver a better speech application, the consumer adoption will follow."
Q & A, Posted 01 Feb 2005

Dan Miller, analyst, Opus Research

Dan Miller, analyst at OPUS Research, explains that Service Automation Expo attendees will learn what their counterparts in a cross-section of industries are doing to upgrade their self-service infrastructures including plans to upgrade their IVRs, implement more advanced TTS, speaker verification and ultimately natural language understanding (NLU).
Q & A, Posted 01 Feb 2005

Rich Geruson, CEO, VoiceSignal

Rich Geruson, CEO of VoiceSignal, explains that "end-users are interested in the simplification that voice provides to the whole mobile experience, including one-step access to any command on the menu."
Q & A, Posted 01 Feb 2005

Gordon Renton of Speegle

Gordon Renton of Speegle explains how search is a fundamental tool, but at present the user needs to change focus to use it and under the pressure of time constraints, an alternative could save a lot of time, and how speech is part of this alternative solution.
Q & A, Posted 01 Feb 2005

Jo Taylor, head of marketing communications, Aculab

Jo Taylor, head of marketing communications at Aculab, explains how and why the key to making the deployment of speech easier and simpler is understanding.
Q & A, Posted 01 Jan 2005
Companies: Technology
All Worldly Voices
Aspect Software, Inc.
Chant, Inc.
Convergys  Corporation
EML European Media Laboratory GmbH
KnuVerse
Plum Voice
Speech Processing Solutions North America