| Category: Voice over IP (VoIP) |
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Traditional Voice Holds Amid IP's Growth
Voice services continue to be the mainstay for most communications service companies in the United States and Canada, even in the face of emerging growth opportunities in things like video and broadband, according to new research by Frost & Sullivan.
FYI,
Posted 01 Jun 2007
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Positive Marks for UC Offerings
With Microsoft expected to release its unified communications offerings this summer, an independent solutions evaluator reviewed an early beta version of the software solution and gave it a glowing endorsement.
FYI,
Posted 01 May 2007
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Heightened Level of Alert
As more risks become associated with VoIP, companies that did not take security into account before will need to start
Feature,
Posted 01 Mar 2007
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VoIM Use Grows, But Must Overcome Hurdles
While increased use of instant messaging (IM) in the enterprise, along with the proliferation of features like file sharing and white-boarding, make voice over IM (VoIM) an attractive option, VoIM service providers must tackle ease-of-use and interoperability issues before the technology will become more widespread, according to a new report by Light Reading's Enterprise VoIP Insider.
FYI,
Posted 01 Mar 2007
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Doctors On Call
Altura designs and implements a VoIP network for Michigan health system.
Deployments,
Posted 30 Jan 2007
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Industry Dashboard: Datamonitor
Over the past five months, (April to August) there has not been strong activity in terms of publicly announced customer wins in the global speech recognition market. The number of publicly announced speech recognition deals grew from 34 during the first three months of 2006 to reach a total of 69 deals year-to-date for 2006. Network-based speech deals continue to account for the majority of customer wins and revenue, as seen in the technology quadrant of the Industry Dashboard.
FYI,
Posted 12 Sep 2006
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VoIP's Impact on Speech Recognition
Voice over Internet Protocol (VoIP) is rapidly replacing traditional phone service in the enterprise and that's good news for speech recognition. According to Synergy Research, revenues associated with enterprise IP telephony topped $4 billion in 2005—a 31 percent increase over 2004, and that has undoubtedly increased even more this year.
Feature,
Posted 12 Sep 2006
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Keith Ward, Chief Technology Officer, Product Support Solutions
Speech Technology Magazine sat down with Keith Ward, CTO of Product Support Solutions, to discuss the latest issues surrounding migration, technology advantages with next generation platforms as well as some of the company's customers.
Q & A,
Posted 20 Jun 2006
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Dr. Andrew Hunt of Holly Connects
Speech Technology Magazine sat down with Dr. Andrew Hunt, vice president of engineering at Holly Connects, to talk about the successes in speech technologies during 2005 and his vision for 2006.
Q & A,
Posted 09 Mar 2006
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Jonathan Taylor, President and CEO, Voxeo
Speech Technology Magazine sat down with Jonathan Taylor, president and CEO of Voxeo, to talk about Voxeo's plans to revolutionize speech technologies and how these plans became possible.
Q & A,
Posted 09 Mar 2006
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Choosing Hardware for Your Speech Application
It is debatable whether speech technologies have become mainstream and, certainly, a great deal of the attention is based on skepticism. Nevertheless, more and more companies are looking at what speech can do for them and their customers.
Feature,
Posted 01 Mar 2006
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Blurring the Lines: Merging Speech and VoIP
Late-at-night homeseekers in the Fredricksburg area of Virginia pass a home with a Coldwell Banker Elite "for sale" sign. They don't have to wait until the next day to get more details. If they call the real estate agency's phone number and enter the code listed on the sign, they will hear information about the particular listing spoken using text-to-speech synthesis. …
Deployments,
Posted 01 Jan 2006
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Internet Technologies in the Contact Center
The telecommunications industry is undergoing a major change from proprietary hardware-based systems to software-based systems built on open standards. Standards such as VoiceXML, CCXML, SIP, Service-Oriented Architecture, and other Internet technologies are radically changing how contact center applications are built and deployed. But these enabling technologies are only the means to an end. The real goals of applying new technologies to the contact center remain: improving the customer's experience (Happy customers are better than disgruntled,…
Feature,
Posted 01 Jan 2006
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Dan Miller, senior analyst, Opus Research
Dan Miller, senior analyst at Opus Research, explains that "while many of the tools are developed to suit the needs of single users, the future is in developing software to support multi-tenant applications that give individual customers the ability to monitor, tweak and manage their individual applications."
Q & A,
Posted 01 Jun 2005
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Companies: Voice over IP (VoIP)
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