The 2011 Market Leaders

Organizations Primed for Broader Use of Unified Communications

Spending on UC solutions to outpace other IT spending for some organizations, according to a new CompTIA study.

What's In A Name?

Personalization means more than being on a first-name basis with customers

Making Mobile Business-Appropriate

How speech is finding its way onto smartphones and saving you big bucks

Listen to the Voice of the Customer

HTML5 — The Last Best Hope for Voice and Video

The spec obviates proprietary plug-ins and promotes an open approach

Spoken Web for the Developing World

Project lets rural denizens with no technical expertise create web of information using a simple phone and speech technology

Listen Before You Leap