May 27, 2009
FYI
Customer experience analytics are expected to make a big splash in the next three years, DMG predicts.
Industry News
The companies are joining forces to speech enable Z-Space's ITScriptNet mobile data collection platform.
The company launches an online community for developers integrating voice and web applications using the Switchvox unified communications solution.
The companies aim to enable customers to improve business output and reduce operating costs.
Inside Outsourcing
Make smart investments in your enterprise customer voice portal
News Feature
Datamonitor reports on the future of speech in the mobile space.