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Smart Customer Service
May 27, 2009
Emerging Analytics Tools Could Cut Costs by 10 Percent
Customer experience analytics are expected to make a big splash in the next three years, DMG predicts.
The Best Response to a Tough Economy
Make smart investments in your enterprise customer voice portal
Speech Technology Digest
Vangard Voice Systems Partners With Z-Space Technologies
The companies are joining forces to speech enable Z-Space's ITScriptNet mobile data collection platform.
Digium Launches Switchvox Developer Central
The company launches an online community for developers integrating voice and web applications using the Switchvox unified communications solution.
HP and Microsoft Expand Alliance in Unified Communications and Collaboration
The companies aim to enable customers to improve business output and reduce operating costs.
Speech Technology News Features
Mobile Speech Set to Grow Over The Next Five Years, Says Datamonitor
Datamonitor reports on the future of speech in the mobile space.
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