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Smart Customer Service
July 01, 2009
Helping Students Help Themselves
A speech application helps new students adjust to college life.
Automated Speech Analytics
Speech Technology Digest
Toshiba Launches Unified Communications Suite
The release unites individual UC applications in a UC software bundle on a single UC server platform to deliver cost savings.
TALKS&ZOOMS 4.0 Now Available From Nuance Mobile
The offering features SIM-based licensing, significant audio enhancements, DAISY2Go and support for Quickword.
BBN Technologies To Teach Machines To Read
The company is awarded $30 Million in defense funding for the project.
Apptix Launches Microsoft Outlook Voice Access for Exchange Server 2007
The release expands capabilities for remote employees to communicate and collaborate.
Speech Technology News Features
EGain Looks to Make Its Mark in the IVR Business
The company launches its new self-service IVR platform, eGain IVR.
TDI Selects Nuance as New Speech Technology Partner
TDI's Liberation platform features Nuance's RealSpeak TTS engine.
Forrester Heralds Nuance, TellMe, Genesys, Avaya, and Cisco as IVR Champs
Two new Forrester Wave reports rank IVR/voice portal players.
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