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Smart Customer Service
May 05, 2010
On the Move
Speech sets its sights on emerging Eastern European markets.
It's a Multimodal, Multilingual World
Speech Technology Digest
DriveSafe.ly Gets Down to Business
iSpeech brings its distracted driving solution to enterprise customers looking to stop employees' texting while driving.
YouMail Faces Visual Voicemail Lawsuit
Klausner Technologies files suit alleging visual voicemail patent infringement.
LiveVox Announces 100 Percent Call Recording with Dynamic Retrieval
Numerous search options and stereo recording for speech analytics are being offered at no additional cost.
SVOX Releases New Russian Voice
The addition of this voice brings the total in the SVOX TTS portfolio to 37.
Convergys Lights Up the Smart Grid with Smart Solutions
New billing and customer care solutions are available for the energy and utility markets.
Speech Technology News Features
Nuance Introduces Speak & See Suite With Dragon NaturallySpeaking
The solution makes reading, writing, language learning, and interaction with the PC easier.
NASCAR Races to Deploy Speech
NASCAR fans get a single toll-free, self-service number for tickets and race information.
UTOPY Unveils New Solutions to Maximize Customer Satisfaction and Retention
Built atop UTOPY's speech analytics platform, UTOPY Customer Satisfaction and UTOPY Customer Retention deliver insights into the customer experience.
Newfound Launches Free 48-Port Version of Its Call Recorder
New IP Call Recorder 2.0 is now available for immediate download,
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