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Smart Customer Service
March 13, 2006
Q & A
Frank Tersigni, Vice President of Marketing and Business Development, VoiceGenie
Speech Technology Magazine
sat down with
, VP of marketing and business development at VoiceGenie Technologies Inc., to learn more about the latest developments at VoiceGenie.
Speech Technology Digest
TomTom Integrates Loquendo Text-to-Speech in Its Navigation Products
>TURIN, Italy, and AMSTERDAM, The Netherlands - TomTom, a provider of solutions for personal and in-car navigation, integrated Loquendo's multi-lingual Automotive Text-to-Speech Solution with TomTom's new product, the TomTom GO 910.>
Aargon Collection Agency Selects Envox 6
WESTBOROUGH, Mass. - Aargon Collection Agency selected Envox Worldwide's Envox 6, the company's communications development platform, to create interactive voice response (IVR) and call center management solutions which will enable ACA to better serve their electric, gas and water utility customers.
General RV Launches bridgeSpeak AR
MADISON HEIGHTS, Mich. - General RV, a Midwest RV dealer, went live with bridgeSpeak LLC's bridgeSpeak AR communication system.
U.S. Patent & Trademark Office Awards Patent to Volt Delta Resources
NEW YORK - Volt Delta Resources, LLC was awarded U.S. Patent No. 6,999,563 by the United States Patent & Trademark Office.
Roche Integrates Loquendo's Text-to-speech Technology
TURIN, Italy and SAO PAULO, Brazil - Roche integrated Loquendo's Text to Speech into its automated call centre.
Telstra Appoints New President
Telstra appointed its new president, Andrew Morawski. Morawski has been promoted from his role as senior vice president of sales and marketing.
Aculab Launches New Version of Host Media Processing (HMP) Software
- Aculab released the new version of Prosody S.
Nuance and Bury Jointly Develop Speech-Enabled Telematics Solutions
- Nuance Communications, Inc. and Bury GmbH & Co KG partnered to jointly develop speech-enabled telematics solutions for the automotive market allowing hands-free voice dialing and SMS reading.
Intel Selects VoiceBox Technologies to Voice-Enable Its Next-Generation Concept Platform for the Digital Home
SAN FRANCISCO - VoiceBox® Technologies' voice-enabled reference design was demonstrated at the Intel Developer Forum (IDF) in San Francisco with Intel Corporation's next-generation concept platform for the digital home.
Premiere Global Services Introduces Interactive Notifications
ATLANTA - Premiere Global Services, Inc. released Interactive Notifications, an enhanced voice messaging solution that enables enterprises to deliver automated, personalized alerts and notifications to their customers with speech recognition capabilities for capturing responses and feedback.
Tellme Enables VoIP Connectivity to Tellme Studio
Tellme is providing another way for developers to access their applications via SIP connections to its VoiceXML developer environment, Tellme Studio.
Advanced Voice Technologies Releases Personal Voice Broadcasting Service
- Advanced Voice Technologies will provide personal voice broadcasting service using VoiceXML technology.
Plantronics Adds Three New Products to Family of Wireless Office Headset Systems
- Plantronics, Inc. augmented its family of wireless office headset systems with three new products.
LumenVox and Digium Partner
SAN DIEGO - Digium Inc., the creator of Asterisk, is integrating LumenVox's Speech Engine into their Open Source and Business Edition PBX's.
Eicon Networks Provides SS7 Signaling Support for Diva Server Line and Integrates SIP for Diva Server HMP Product
>MONTREAL, Quebec - Eicon Networks Corporation released new software to provide SS7 signaling protocol support for its Diva Server product line and the evaluation version of Diva Server SoftIP v2.0-SIP. This release is compatible with SIP (RFC 3261).
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