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Smart Customer Service
August 01, 2006
Q & A
Beatriz Infante, CEO, VoiceObjects
VoiceObjects recently appointed a new CEO.
Speech Technology Magazine
sat down with CEO Beatriz Infante to discuss her new role and new initiatives for the company.
Michael Zirngibl, President and CEO, Angel.com
Speech Technology Magazine sat down with Michael Zirngibl, president and CEO, Angel.com to discuss what has been going on at Angel.com in 2006 and what to expect moving forward.
Speech Technology Digest
Weil, Gotshal & Manges Selects AVST's CallXpress
FOOTHILL RANCH, Calif. - Weil, Gotshal & Manges, an international law firm, expanded its deployment of CallXpress®, a unified communications solution by Applied Voice & Speech Technologies, Inc. (AVST).
EMT - the Madrid Bus Company Integrates Solutions From Etra and Loquendo
TURIN, Italy and VALENCIA, Spain - EMT - The Madrid Municipal Transport Company selected Loquendo and Etra, a provider of traffic and transport systems, to provide information to its passengers.>
Voxeo Acquires VoiceReady
ORLANDO, Fla. - Voxeo Corporation acquired VoiceReady, a privately held company whose Web-based graphical design and reporting solutions enable the delivery and management of VoiceXML and VoIP-based telephony applications.
Voxeo Expands Leadership Team
- Voxeo Corporation hired two new corporate vice presidents.
Aspect Releases eWorkforce Management 7.0
Aspect Software, Inc. redesigned the Aspect® eWorkforce Management user interface for navigation.
Message Technologies Adds VoIP Option for Speech Automation and Outsourced Call Center Clients
Message Technologies added VoIP capability for its more than 2,000 clients.
Innovative Engineering Concepts Integrates LumenVox Speech Recognition into Speech Services Platform
Innovative Engineering Concepts (IEC) integrated the LumenVox Speech Engine into its Speech Services Platform (SSP).
Voxeo Launches Open Source Telephony Application Initiative
ORLANDO, Fla. - Voxeo Corporation launched RocketSource, an initiative to reduce telephony application cost, integration, and customization issues by sponsoring and promoting the development of open source VoiceXML and CCXML applications.
Wizzard Software Adds IBM WebSphere Everyplace Multimodal Environment to Offerings
PITTSBURGH Wizzard Software added IBM WebSphere Multimodal Environment Version 4.3 to their product offerings.
Comverse Selects NMS Communications to Provide Voice Technology for InSight Messaging Platform
Comverse has chosen NMS Communications' Open Access
Serotek Unveils System Access Release 2.1 With Remote Assistance Capability
- Serotek Corporation unveiled System Access version 2.1 with Remote Assistance.
IQ Services Releases Feature/Function Testing Services
MINNEAPOLIS Interactive Quality (IQ) Services launched Feature/Function Testing services for voice business solutions.>
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