| Category: Speech Recognition |
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NPR Makes Radio More Accessible
National radio broadcasting network NPR announced plans today that it has taken steps to make its programs accessible to both the deaf and blind.
News Feature,
Posted 08 Jan 2008
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Philips SpeechMagic Receives Citrix Ready Status
Royal Philips Electronics' speech recognition technology SpeechMagic has received Citrix Ready status after successfully completing verification testing that proved joint system compatibility.
Industry News,
Posted 21 Jun 2007
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Videogame Voices Go 3-D
In the ultra-competitive home videogame landscape, game developers can ill afford to sit on their hands. Many are turning to new voice technologies as a way to enhance the experience for players and differentiate themselves from their peers.
FYI,
Posted 01 Jun 2007
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Voice-Based Search Expands Among Major Web Players
Voice-based mobile search technology has already become the new battleground for speech technologies, and now major Web search leaders Yahoo! and Google are poised to add their names to an ever-growing list of participants.
FYI,
Posted 01 Jun 2007
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Implementing a Bright IVR Idea
A Florida triple-play provider doubles self-service and splits transfers between agents in half with a speech application.
Deployments,
Posted 01 Jun 2007
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Speech Is an Outright Success
After deploying an IBM/Fluency speech system, an insurance broker saw a 20 percent drop in misdirected calls
Deployments,
Posted 01 May 2007
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Bringing Video to the Voice Arena
The latest speech application development tools allow programmers to incorporate video applications as well.
Feature,
Posted 01 May 2007
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The Art and Science of War
U.S. forces in Iraq are stepping up field testing of speech translation devices.
Cover Story,
Posted 01 Apr 2007
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Nuance Will Acquire BeVocal
Speech and imaging solutions supplier Nuance Communications continues the acquisition tidal wave that began with its purchase of Lernout & Hauspie in 2001.
FYI,
Posted 01 Apr 2007
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Speech Comes Standard in Microsoft Vista
Microsoft released its Windows Vista operating system on Jan. 30, calling it the most significant product launch in the company's 32-year history. At the same time, it also released its Office 2007 product suite—one of the key components of Microsoft's unified communications offering that is expected to ship this summer (see story on page 14).
FYI,
Posted 01 Mar 2007
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Ringing in the New Year
Outbound marketers have got the customer's number--but can they use it properly?
Feature,
Posted 30 Jan 2007
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Gartner Eyes IVR and EVP Vendors
Gartner in December revealed its "Magic Quadrant for IVR and Enterprise Voice Portals," earmarking Avaya, Genesys Telecommunications Laboratories, Nortel, and Intervoice as leaders of the market.
FYI,
Posted 30 Jan 2007
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ASR Cleared for Takeoff
Air traffic controllers have a new voice that is automating the training process
Deployments,
Posted 30 Jan 2007
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Industry Dashboard: Datamonitor
Only nine global speech recognition deals were announced between August and October. (Network-based speech deals accounted for almost 80 percent of deals, while the remainder was PC-based.) So far, there have been 77 publicly announced customer wins in the speech recognition market in 2006. In 2005, there were 159 publicly announced wins. This means between now and the end of the year there has to be 82 announced wins for speech to equal that of 2005, which is highly unlikely.
FYI,
Posted 09 Nov 2006
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Continental Airlines Takes Off with Speech
While many of its competitors are still floundering in the wake of 9/11 and rising fuel prices, Continental Airlines' stock price has nearly tripled since October 2005. Clearly, Continental is doing a few things right and one of them is its speech technology.
Cover Story,
Posted 09 Nov 2006
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SOA: Connecting the Pieces
Service-oriented architecture can enable IVRs to communicate valuable information from a company's computer network.
Feature,
Posted 09 Nov 2006
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Read Between the Words
Voice interfaces with true conversational speech capabilities will drive the widespread adoption of voice in mass markets. They make easier, faster, and more efficient interactions with systems. This combination makes interactions with systems feel normal. And, they supersede the concept of learning a new human machine interface (HMI) when talking to a new device or machine. With true conversational speech as the standard, humans don't need to learn machine or robot language and all systems become immediately accessible by human norms.
Feature,
Posted 09 Nov 2006
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Industry Dashboard: Datamonitor
Over the past five months, (April to August) there has not been strong activity in terms of publicly announced customer wins in the global speech recognition market. The number of publicly announced speech recognition deals grew from 34 during the first three months of 2006 to reach a total of 69 deals year-to-date for 2006. Network-based speech deals continue to account for the majority of customer wins and revenue, as seen in the technology quadrant of the Industry Dashboard.
FYI,
Posted 12 Sep 2006
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