SpeechTechMag.com

Category: Technology

Future Apple TV Might Find Its Voice

The tech giant might be looking to add TV to its lineup.
News Feature, Posted 19 Dec 2011

Listen to the Voice of the Customer

Editor's Letter, Posted 01 Sep 2011

Suite Evolution Drives Contact Centers

Bundling apps improves data management, customer experience
Feature, Posted 01 Sep 2011

Exclusive Book Excerpt: Designing Better Speaker Verification

Chapter describes how to bridge the gap between the creators and implementers of investigatory voice biometric technologies
Feature, Posted 01 Sep 2011

How to Know When Your Speech System Is Too Old

Customer dissatisfaction is the first indication, as the IVR begins to cost more to maintain than to replace
Cover Story, Posted 01 Sep 2011

Nuance, Ford Collaborate on Speech Understanding and Intent

Pair aims to make voice recognition more intuitive in SYNC in-car telematics system
FYI, Posted 01 Sep 2011

Nuance Agrees to Acquire Loquendo

Deal is valued at $75.5 million
FYI, Posted 01 Sep 2011

Mobile Speech Promises Glittering Prizes and Serious Challenges

SpeechTEK 2011 keynote panel explores why mobility is a game changer for the speech industry
FYI, Posted 01 Sep 2011

The Prescription for Speech Delivered at SpeechTEK 2011

In closing keynote, co-chairs Jim Larson and Susan Hura urge attendees to improve IVR systems at all costs
FYI, Posted 01 Sep 2011

At SpeechTEK 2011, Keynoter David Gergen Calls for Leadership

CNN political analyst and former adviser to four U.S. presidents underscores importance of listening and gaining trust
FYI, Posted 01 Sep 2011

A Window of Opportunity

Call center software helps Blinds.com boost revenue, cut service calls
Deployments, Posted 01 Sep 2011

Aetna Members Get Answers

The insurer's virtual assistant engages more than 2 million chats, helping ferret out information on benefits, costs, and more
Deployments, Posted 01 Sep 2011

If It’s a Tornado, Just Text Me

Automated messaging must be highly relevant and user-specific
Interact, Posted 01 Sep 2011

Automated Translation Saves Thousands

But proper implementation requires meticulous preparation
In Other Words, Posted 01 Sep 2011

eBooks for the Visually Impaired

Kindle and other readers come up short; Justice Dept. pushes textbooks
Voice Value, Posted 01 Sep 2011

Giving a Voice to the Developing World

Standards, mobile phones help bring the Web to resource-constrained areas
Standards, Posted 01 Sep 2011

HTML5 — The Last Best Hope for Voice and Video

The spec obviates proprietary plug-ins and promotes an open approach
Forward Thinking, Posted 01 Sep 2011

Views from SpeechTEK 2011: Smartphones Set to Revolutionize Self-Service

Explosive growth in this market is also seen in developing world. Is owning a mobile device now "a human right"?
News Feature, Posted 10 Aug 2011

Mobile Speech Promises Glittering Prizes But Also Serious Challenges

Keynote panel at SpeechTEK 2011 explores smartphone frontier.
News Feature, Posted 09 Aug 2011

SpeechTEK 2011 Keynoter David Gergen Calls for Leadership

CNN analyst and former presidential aide identifies mobilization, persuasion, and trust as critical qualities in drawing parallel between industry and political worlds
News Feature, Posted 09 Aug 2011

SpeechTEK 2011 Theme: We're Drowning in Data

The state of speech analytics takes center stage at annual conference.
News Feature, Posted 09 Aug 2011

Speech Technology Satisfies Various Needs

Editor's Letter, Posted 01 Jul 2011

The 2011 Market Leaders

Cover Story, Posted 01 Jul 2011

The 2011 Star Performers

Feature, Posted 01 Jul 2011

The 2011 Speech Luminaries

Feature, Posted 01 Jul 2011

The 2011 Implementation Awards

Feature, Posted 01 Jul 2011