SunCom Wireless is using Convergys Testing Solutions to bring voice and data pricing plans to market.
Aspect Software CEO James Foy has received the Ernst & Young Entrepreneur of the Year award in the software category in New England.
Florida Department of Transportation, District 6, implemented a 511 system provided by LogicTree that recognizes and responds to callers' speech in Spanish.
Viecore was selected as the Genesys North American Partner of the Year.
REDWOOD SHORES, Calif. - Oracle is expanding its CRM On Demand offerings with the acquisition of Telephony@Work.
CAMBRIDGE, U.K. - Motorola Integrated Digital Enhanced Network (iDEN) handsets have CSR's BlueCore3-ROM cellular Bluetooth IC.
Parcelforce Worldwide is introducing a new automated customer information line that allows customers to track parcels and change delivery arrangements by phone on a 24-hour, no queue basis.
TURIN, Italy, and QUITO, Ecuador - Andinatel integrated Loquendo's Text to Speech solution into its directory assistance service.>
MILTON KEYNES, U.K. - Aculab gained host independent approval from the Malaysian telecom authority.
Nortel appointed John J. Roese as chief technology officer and Ravi Chauhan as managing director of Nortel India.
FRAMINGHAM, Mass. — NMS Communications appointed Joel Hughes as vice president and general manager of NMS's Platform Solutions business.
NCT is providing its ClearSpeech voice technology software as an embedded toolkit for the National Instruments LabVIEW.
DALLAS - Intervoice, Inc. released an integrated suite of voice solution services.
BALTIMORE - The National Federation of the Blind (NFB) unveiled a new device, the Kurzweil-National Federation of the Blind Reader.
WESTBOROUGH, Mass. - Envox Worldwide launched the Envox IVR Upgrade Program that will enable organizations to replace their legacy IVR (interactive voice response) systems with next-generation solutions. >
TURIN, Italy - Red Hat Enterprise Linux 3.0 is now supported by the portfolio of Loquendo speech products.
ATLANTA - Nexidia released Nexidia OnDemand.
Convergys Corporation released a new suite of software testing solutions combining consulting services with automated testing software.