Florida DOT Deploys Speech-Enabled Spanish 511 System from LogicTree
Florida Department of Transportation, District 6, implemented a 511 system provided by LogicTree that recognizes and responds to callers' speech in Spanish.
LogicTree's TravelerSpeak 511 is a speech-enabled service that allows callers to hear travel information including road conditions, estimated travel times, emergency messages and traffic accident information. The Spanish version of the SunGuide Southeast Florida 511 system covers the southern region of Florida including Miami-Dade, Broward and Palm Beach counties.
"Florida has led the nation in 511 innovation and we are proud to be the first to offer a full Spanish 511 service," said Jesus Martinez, ITS Administrator of the Florida Department of Transportation, District 6. "This system allows us to give our Spanish-speaking callers the same high quality service as our English speaking callers."
LogicTree's TravelerSpeak™ 511 powers two other 511 systems in Florida. The Statewide 511 service covers all interstates within the state and Central Florida 511 covers Orlando and the I-4 Central Florida corridor. LogicTree has also implemented 511 systems in Virginia, North Carolina, Missouri, and New Jersey.