SunCom Wireless Selects Convergys

Under a contract signed recently with Convergys, SunCom Wireless is using Convergys Testing Solutions to bring voice and data pricing plans to market. Convergys is providing testing consulting services in the form of software configuration, customization, project management, and system testing.

Initially, SunCom Wireless is using the Convergys Easy Test software to automate the building of new wireless price plans and services into the billing application hosted by Convergys. Convergys Easy Test has automated the recurring data entry tasks SunCom Wireless undertakes in creating and building new plans.

"Reducing the time and cost of introducing new price plans to market, while improving plan accuracy with the help of Convergys Easy Test, helps us deliver on our strategy to be a leading value-priced wireless carrier, " said Emilio Echave, senior vice president of operations for SunCom Wireless.

Convergys Testing Solutions combine services offerings with Convergys Easy Test, an automated software application testing tool. Businesses using Convergys Testing Solutions can test and verify changes to systems such as billing and customer care.