Contact center and business process outsourcer, RHL selected NICE Systems' NICE Perform to expand its existing NICE environment.
MARKHAM, ON - Pulse Voice Inc. released support for the Media Resource Control Protocol (MRCP) for vendor independent integration to text-to-speech (TTS) and speech recognition (ASR) products.
MCLEAN, Va. - Così, Inc. selected Angel.com to create and manage a new phone-based, IVR-powered benefits enrollment line for employees.
DALLAS - SmarTone-Vodafone, a provider of mobile services for Hong Kong, will be using Intervoice Media Exchange to upgrade and expand the company's existing interactive voice response (IVR) portal.
VIENNA, Austria - Paris' hospital network, Assistance Publique - Hôpitaux de Paris (AP-HP), will implement Royal Philips Electronics' SpeechMagic.
PITTSBURGH — Wizzard Software released WizzScribe SI (Speaker Independent) for Linux.
Cistera Networks partnered with Cepstral for the integration of its TTS engine.
NCT licensed its voice technology products to Trilogy Communications Ltd.
RA'ANANA, Isreal — NICE Systems released new capabilities including speech analytics, VoIP technologies, and a regulatory compliance and risk management suite.
Interactive Quality (IQ) Services entered into a business partnership with Dirigosoft.
DALLAS - Intervoice, Inc. released PersonalizeIT, a new offering from Intervoice Global Services that enables companies to personalize their voice self-service systems and subscription services.>
H-Care will present its Human Digital Assistant platform, together with Loquendo at SpeechTEK 2006, the technology conference held in New York from August 7-10.