| Category: Computer Telephony Integration (CTI) |
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Speech Helped Hurricane Evacuees 
Speech solutions helped travel and hospitality companies to manage unplanned call volume spikes as thousands of people evacuated from hurricanes' paths.
News Feature,
Posted 18 Sep 2008
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SAP to Partner with VoiceObjects
Under a new partnering deal inked March 13, SAP is integrating VoiceObjects’ phone application server technology into its own NetWeaver platform. The technology will enable easy input and access to SAP applications via the telephone.
FYI,
Posted 01 May 2007
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Positive Marks for UC Offerings
With Microsoft expected to release its unified communications offerings this summer, an independent solutions evaluator reviewed an early beta version of the software solution and gave it a glowing endorsement.
FYI,
Posted 01 May 2007
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VoIM Use Grows, But Must Overcome Hurdles
While increased use of instant messaging (IM) in the enterprise, along with the proliferation of features like file sharing and white-boarding, make voice over IM (VoIM) an attractive option, VoIM service providers must tackle ease-of-use and interoperability issues before the technology will become more widespread, according to a new report by Light Reading's Enterprise VoIP Insider.
FYI,
Posted 01 Mar 2007
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Dr. Andrew Hunt of Holly Connects
Speech Technology Magazine sat down with Dr. Andrew Hunt, vice president of engineering at Holly Connects, to talk about the successes in speech technologies during 2005 and his vision for 2006.
Q & A,
Posted 09 Mar 2006
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Dan Miller, senior analyst, Opus Research
Dan Miller, senior analyst at Opus Research, explains that "while many of the tools are developed to suit the needs of single users, the future is in developing software to support multi-tenant applications that give individual customers the ability to monitor, tweak and manage their individual applications."
Q & A,
Posted 01 Jun 2005
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| Pages: 1
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