| Category: Healthcare/Pharmaceuticals |
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Philips SpeechMagic Receives Citrix Ready Status
Royal Philips Electronics' speech recognition technology SpeechMagic has received Citrix Ready status after successfully completing verification testing that proved joint system compatibility.
Industry News,
Posted 21 Jun 2007
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The Art and Science of War
U.S. forces in Iraq are stepping up field testing of speech translation devices.
Cover Story,
Posted 01 Apr 2007
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Doctors On Call
Altura designs and implements a VoIP network for Michigan health system.
Deployments,
Posted 30 Jan 2007
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Industry Dashboard: Datamonitor
Over the past five months, (April to August) there has not been strong activity in terms of publicly announced customer wins in the global speech recognition market. The number of publicly announced speech recognition deals grew from 34 during the first three months of 2006 to reach a total of 69 deals year-to-date for 2006. Network-based speech deals continue to account for the majority of customer wins and revenue, as seen in the technology quadrant of the Industry Dashboard.
FYI,
Posted 12 Sep 2006
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Giving Physicians Choices
Staten Island University Hospital (SIUH), a 785-bed teaching health care facility located in New York City's fastest growing borough of 450,000 inhabitants, is a recognized leader in innovative, technology-based medicine.
Deployments,
Posted 01 Mar 2006
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Empowering Customers: The AvMed Way
Created in 1969 as a prepaid health care system for pilots in the Miami aviation industry, AvMed Health Plans is Florida's largest, not-for-profit health plan serving employers in the major metropolitan areas of Florida.
Deployments,
Posted 01 Mar 2006
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WPS Insures Its Customers With Better Service Through Speech
Providing better service to maximize customer satisfaction and increase customer retention represents an imperative as much as an opportunity for the business success of every organization. Many organizations will make operational changes, create retention-marketing programs and introduce new products in their effort to be proactive in insuring customer satisfaction and retention. But how can they be sure that the changes, programs and new products are offering their customers what they need and want? …
Deployments,
Posted 01 Jan 2006
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Hurricane Relief Teams Use MIR3's Notification
Five Disaster Medical Assistance Teams (DMAT) and ImpactWeather, a Houston-based provider of weather forecasting services, used MIR3's text-to-speech system in order to alert customers about the severity of Hurricane Katrina, or in DMAT's case, to gather, assemble and give deployment orders to DMAT members.
Industry News,
Posted 01 Sep 2005
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New Operations in Speech
Miami Children's Hospital, a world leader in pediatric health care, has a medical staff of more than 650 physicians and over 2,000 employees. The hospital specializes in all aspects of pediatric medical care from birth through adolescence. Although the hospital draws children with very specific needs from all over the world, it is also the only licensed specialty hospital exclusively for children in South Florida. …
Cover Story,
Posted 30 Aug 2005
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Auckland District Health Board Selects VeCommerce
Auckland District Health Board (ADHB) has signed a contract with VeCommerce Limited to provide a voice self-service solution with the goal of automating 45 percent of general calls currently answered within their contact center.
Industry News,
Posted 01 Aug 2005
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Most Innovative Solutions Awards 2005
According to Daniel Hong, voice business analyst at Datamonitor, the global voice business value chain* will grow from $716 million for 2004 to $1,939 million by 2009 at a CAGR of 22 percent. Speech Technology Magazine presents the third annual Most Innovative Solutions awards in recognition of the enterprises and service providers who are deploying innovative speech applications driving this growth. These applications are an integral touch point of their customers' contact with them and…
Feature,
Posted 20 Jun 2005
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Empire Medicare Services Achieves Their Best Performance Level with Speech-Enabled System
Empire Medicare Services is one of the largest Medicare contractors in the United States, providing services under contracting arrangements with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. <@SM>As a CMS contractor, Empire is required to keep up with agency-established telephone service performance standards - a monthly all-trunk busy (ATB) rate of no more than five percent on the interactive voice response (IVR) system…
Deployments,
Posted 20 Jun 2005
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Philips SpeechMagic Wins UK E-Health Innovation Award
Royal Philips Electronics' speech recognition technology SpeechMagic has won the E-Health Innovation Awards in the United Kingdom in the category "Best Use of E-Health to Improve Efficiency."
Industry News,
Posted 01 May 2005
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Vendor Directory of Assistive Technology
A-C ALVA Access Group436 14th Street, Suite 700Oakland, CA 94612Tel: 888-318-2582info@aagi.comwww.aagi.com ATIA – Assistive Technology Industry Association401 N. Michigan AvenueChicago, IL 60611-4267 Tel: 877-OUR-ATIA (687-2842)Tel: 312-321-5172Fax: 312-673-6659Info@ATIA.org www.atia.org Avaya, Inc.211 Mt. Airy RoadBasking Ridge, NJ 07920Tel: 866-GO-AVAYAwww.avaya.com AVSI--Automated Voice Systems, Inc.17059 El Cajon AvenueYorba Linda, CA. 92686Tel: 714-524-4488Fax: 714-996-1127mastervoice@mail.comwww.mastervoice.com Closing the GapComputer Technology in Special Education and Rehabilitation…
Feature,
Posted 26 Apr 2005
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