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Smart Customer Service
September 26, 2006
Speech Technology Digest
Interactive Intelligence Banks On IP
The company released its latest SIP-based predictive dialer and gateway.>
RadioPronexus Answers "Why Speech for Field Service Automation?"
Podcast series features discussions with leading experts in speech and field service.
Fanstel Implements VoIP Phone Reference Design
The company selects Unicoi Systems and Analog Devices for its VoIP telephones and speakerphones.
VXI's Wirless Headsets Get Nuance Certified
VXI BlueParrott TalkPro Bluetooth wireless headsets B1000-GTX and B150-GTX are certified by Nuance Communications for use with Dragon NaturallySpeaking speech recognition software.
AVST Distributes Its CallXpress Speech Server
Seneca-based speech recognition application boasts a variety of usability features and performance enhancements.
Boost IVR Performance and Call Quality
Plum Voice Portals unveils VoiceXML platform enhancements that boost the performance, the call quality, and the manageability of the company's IVR solutions.
Cantata Appoints New Vice President of Sales
The company taps an industry veteran from Nuera Communications as vice president of sales for its NAR and CALA regions.
Aspect Quality Management 2.5.1 is Available
The product offers integration with Aspect Signature ACS, capturing voice within the ACD enables improved quality management results.
Be Here's VoIP Collaboration Phone Is Here
The company's first integrated voice, video, and data phone enables the three million VoIP-converted conference tables in the enterprise.
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