AVST Distributes Its CallXpress Speech Server
FOOTHILL RANCH, Calif. Applied Voice & Speech Technologies, Inc. (AVST), a provider of unified communications solutions, unveiled its latest version of CallXpress Speech Server, which is based on its advanced speech module, Seneca. Version 4.8 boasts a variety of performance enhancements and new features as a result of specific feedback from AVST's channel partners and customers.
With CallXpress Speech Server, AVST has combined the strengths of its world-class messaging platform, CallXpress 7.8, with its innovative speech applications platform, Seneca 4.8, to create a next-generation unified communications solution. The solution continues to provide speech enabled message access, call completion, and personal assistant applications to thousands of its customers worldwide.
CallXpress Speech Server 4.8 features a "Call Me Back" command and Text-Reply-with-Voice capabilities. The "Call Me Back" feature allows a user to dial into the system from any phone and ask it to call back. The system will then call the user back at the number that the call was dialed in from. This allows the user to communicate with the system while the user's phone treats it as an incoming call. The feature is a cost-savings tool in markets such as the United Kingdom where incoming cell phone calls are not charged to the user or counted as used minutes.