RadioPronexus Answers "Why Speech for Field Service Automation?"

Ottawa—Pronexus Inc., a software company that provides solutions and development tools for voice-enabling business processes, today announced that the launch of an educational program for field service organizations on how speech recognition technology overcomes the barriers of cost and complexity in deploying a mobility solution and generates a high return on investment.

"Research confirms that automating field service management is a priority for field service organizations. We want them to know that speech can help them overcome the barriers to deploying an automation solution," explains Mike Byrnes, vice president of marketing and business development at Pronexus. "By bringing together leading experts in speech and field service, we've injected valuable perspectives in the field service automation discussion."

Podcast titles, speakers and availability include:

  • "Technology Maturity and Trends in Speech Deployments," with Nancy Jamison, speech analyst at Jamison Consultants, October 4, 2006
  • "The Architecture of a Successful Speech Solution," with Albert Kooiman, group product manager at Microsoft, Unified Communications Division, October 18, 06
  • "Deploying in the Field: an End User Speaks Out," with Matt Webster, vice president of marketing, Rotary Lift, November 1, 2006

The podcasts are available starting September 20, 2006 from http://www.pronexus.com/radiopronexus.


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