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May 01, 2007
SRC Appoints New Marketing Manager
SRC, a provider of digital dictation and speech recognition solutions, appointed Dominic Mellor as marketing manager to spearhead all aspects of the company's marketing and promotional activities.
V-ENABLE Names Emerick Woods as CEO
V-ENABLE, a provider of mobile voice search technology, appointed Emerick Woods as CEO
Envision Receives Positive Rating in Contact Center Workforce Optimization MarketScope Report
Envision Telephony received a "Positive" rating in Gartner's "MarketScope for Contact Center Workforce Optimization, 2007."
Sentex Sensing Technology to Acquire ICOM Holdings
Sentex Sensing Technology will acquire ICOM Holdings.
Lastminute.Com Creates Talking Foreign Phrase Books for Mobiles
Lastminute.com and developers CoolGorilla launched six new talking phrase books for your mobile phone.
UTOPY Introduces Customer-Intelligent Routing Driven by Speech Analytics
UTOPY enhanced its SpeechMiner product.
New Emergency Notification Systems for College and University Campuses Available from Telcom Data
Telcom Data released two new emergency notification systems for college and university campuses.
MicroAutomation Awarded Genesys Gold Partner Certification
MicroAutomation, a systems integrator of contact center solutions, achieved Gold Certification on the Genesys Voice Platform.
Cobb County, Georgia Community Development Agency Selects Accela
Cobb County, Ga., selected Accela Automation from Accela to provide an integrated system for tracking and managing the permitting, land use, and licensing activities of six divisions within its Community Development Agency.
Ectaco Launches Line of iTRAVL Traveler's Aids with English-Russian Hand-held
Ectaco released a new English-Russian iTRAVL NTL-2R device.
Product Support Solutions Acquires VSI
Product Support Solutions acquired VSI, a technical consulting firm specializing in the deployment of self-service solutions for contact centers.
Swisscom's Telephone Directory Uses Nuance Voice Search
Swisscom selected Nuance Voice Search speech solutions to automate its national directory service.
HR Alloy Adds Video to its Advanced Online Job Simulations
HR Alloy released Virtual Simulation Authoring Plus (VSA+), an enhanced version of its simulation authoring tool.
Residential Credit Solutions Selects Aspect EnsemblePro and Asterisk IP PBX
Residential Credit Solutions is enhancing its contact center infrastructure by implementing Aspect Software's Asterisk Business Edition Internet protocol private branch exchanges across its corporate headquarters in Ft. Worth, Texas, and its future regional office in Los Angeles.
Voxware Integrates Voice Solution with RedPrairie Warehouse Management System
RedPrairie and Voxware integrated Voxware's voice solution with RedPrairie's Warehouse Management System
Nuance Unveils Nuance Recognizer
Nuance Communications unveiled Nuance Recognizer v9, a new speech recognition engine.
Maptuit Selects NAVTEQ TRANSPORT for Use in NaviGo
Maptuit chose NAVTEQ to supply NAVTEQ TRANSPORT truck attributes for its latest fleet navigation product, NaviGo.
LignUp Releases Version 4.0 Suite of Communications Web Services
LignUp released version 4.0 of the LignUp Communications Application Server, a suite of telephony Web services.
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