Speech Technology Magazine


Nuance Adds Contextual Reasoning to Dragon Drive

Dragon Drive's Contextual Reasoning leverages automotive data and driver preferences to deliver a more intelligent connected car.
Posted Oct 18, 2016
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Nuance Communications has launched Contextual Reasoning Framework, a new cloud-based service within the Dragon Drive connected car framework that leverages artificial intelligence to deliver contextualized and personalized recommendations for navigation, dining, gas stations, points of interest (POI) and other domains. The service can be integrated across a variety of Dragon Drive's Domain applications designed specifically for the in-car experience, and is entirely accessible through a conversational user interface or haptic feedback where appropriate.

The Contextual Reasoning Framework leverages Nuance's advancements in artificial intelligence to exploit domain knowledge in a context-sensitive manner to provide a more intelligent experience behind the wheel.

A core element of Nuance's Automotive Assistant offering, the Contextual Reasoning Framework can proactively provide information and make recommendations by performing reasoning on a large repository of knowledge, with a driver's preferences, location, and situational context, and the data from the car's sensors. Each entry of the knowledge repository can range over general, spatial, and temporal knowledge, domain-specific knowledge about parking, fuel stations, and information specific to certain geographic markets and vehicle characteristics. Thousands of knowledge entries can be combined based on the needs of automakers and consumers.

"Today's cars both access and generate a large amount of purposeful data that, when leveraged in the right way, can create a highly personalized and intelligent driving experience," said Vlad Sejnoha, chief technology officer at Nuance, in a statement. "We're applying our latest advances in AI reasoning to automotive data and drivers' personal preferences to give in-car systems the ability to make thoughtful recommendations, just as a collaborative human assistant would."

The service can help plan a journey, offering restaurant recommendations and suggesting the closest parking area. From there, the information is served up to Dragon Drive's navigation service. The service can also source a variety of data to proactively find the closest fuel station when the car is running out of gas.

"Contextual reasoning brings to bear our vision for an automotive assistant that is fully optimized for the in-car experience," said Arnd Weil, senior vice president and general manager of Nuance Automotive, in a statement. "We're applying AI to one of the most complex challenges, an intelligent connected car that is conversational, intelligent, proactive, and safer to engage. Further, our reasoning engine is fully integrated with other applications and services that matter to drivers, {such as] navigation, parking, traffic, in-car diagnostics, music, POI, and more, giving automakers an AI-driven platform that they can fully customize as part of their own branded experience."

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