| Category: Consumer Electronics |
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Microsoft Puts Exchange Server Out for Free Trial
Microsoft announced in mid-April a free hosted trial for business customers to experience its Exchange Server 2007, one of the key components of its unified communications offerings that are due for release later this year.
FYI,
Posted 01 Jun 2007
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Voice-Based Search Expands Among Major Web Players
Voice-based mobile search technology has already become the new battleground for speech technologies, and now major Web search leaders Yahoo! and Google are poised to add their names to an ever-growing list of participants.
FYI,
Posted 01 Jun 2007
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Implementing a Bright IVR Idea
A Florida triple-play provider doubles self-service and splits transfers between agents in half with a speech application.
Deployments,
Posted 01 Jun 2007
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Mood Rings Are Back
Consumer products manufacturer cuts hold times in half with a new IVR.
Deployments,
Posted 01 Jun 2007
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Would You Do This?
Vendors are betting that you will as they move toward a one-call-to all unified communications strategy
Cover Story,
Posted 01 Mar 2007
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Speech Technology: Finally, a Competitive Necessity
Innovative technologies that are eventually successful follow a typical timeline. The capabilities and markets are over-stated in early stages as struggling start-ups try to make a case to investors and the press, leading to over-hype and disappointment. The core technology improves, and several early applications are identified where the use of the technology is particularly needed and is cost-effective, providing a base for growing businesses. Core technology continues to improve, making possible more marketable applications, but moving out…
Feature,
Posted 01 Jan 2006
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Tim Miller, Director of Product Planning, Siemens
Tim Miller, director of product planning at Siemens, explains, "The shift of focus from browser, ASR/TTS elements and fixed applications to a more innovation-centric market means that the industry will now rapidly move from being a niche segment to a mainstream segment."
Q & A,
Posted 01 Jul 2005
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Bruce Morse, Vice President of Contact Center Solutions, IBM
According to Bruce Morse, vice president of contact center solutions at IBM, "Delivering a speech server that exploits the Web application server and tooling environment is a logical extension of the IT organization, and enables clients to take advantage of the integration work that's already going on there."
Q & A,
Posted 01 Jul 2005
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Virtual Assistants & Mobile Phones: How Speech Makes the Merger
Within the next decade, true interactive speech is expected to be pervasive and in everything. Digital cameras, air conditioners, watches, televisions, PCs, printers, mobile phones, cash registers, kiosks, automobiles, and vending machines will all have voices to announce their status and function. Not only will they accept spoken commands, they will hold conversations with us. Your TIVO will discuss its programming, your car will tell you where to turn, and your mobile phone will remind…
Feature,
Posted 26 Apr 2005
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Vendor Directory of Assistive Technology
A-C ALVA Access Group436 14th Street, Suite 700Oakland, CA 94612Tel: 888-318-2582info@aagi.comwww.aagi.com ATIA – Assistive Technology Industry Association401 N. Michigan AvenueChicago, IL 60611-4267 Tel: 877-OUR-ATIA (687-2842)Tel: 312-321-5172Fax: 312-673-6659Info@ATIA.org www.atia.org Avaya, Inc.211 Mt. Airy RoadBasking Ridge, NJ 07920Tel: 866-GO-AVAYAwww.avaya.com AVSI--Automated Voice Systems, Inc.17059 El Cajon AvenueYorba Linda, CA. 92686Tel: 714-524-4488Fax: 714-996-1127mastervoice@mail.comwww.mastervoice.com Closing the GapComputer Technology in Special Education and Rehabilitation…
Feature,
Posted 26 Apr 2005
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Embedding Speech into Mobile Devices
Anne Rosenfeld, a Boston, Mass.-based producer of neuroscience conferences for educators, found the 75-minute (one-way) commute between her home and office to be a big waste of time until a dead cell phone helped her become more productive. Needing a new portable phone to keep in touch with her office, suppliers, hotels and family and friends, Rosenfeld bought a new Samsung phone which she later learned was speech-enabled with software from VoiceSignal. …
Feature,
Posted 06 Mar 2005
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Rich Geruson, CEO, VoiceSignal
Rich Geruson, CEO of VoiceSignal, explains that "end-users are interested in the simplification that voice provides to the whole mobile experience, including one-step access to any command on the menu."
Q & A,
Posted 01 Feb 2005
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Companies: Consumer Electronics
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