TURIN, ITALY - Loquendo technology has been chosen to power the automatic contact center of the recently inaugurated Museum of Contemporary Art of Trento and Rovereto in northern Italy.
STUTTGART, GERMANY and GENT, BELGIUM - ScanSoft Inc. announced that the ministry of justice of Baden-Wuerttemberg in Germany has selected ScanSoft's Dragon NaturallySpeaking XP Legal Edition for hundreds of courts to replace manual transcription with its automatic speech recognition solution.
WASHINGTON, DC - PPL Corporation has chosen a VoIP solution from Nortel Networks as part of a plan to merge its voice and data networks.
AUSTIN, TX AND FREMONT, CA - Automation Intelligence announced it has selected NeoSpeech as its exclusive provider of voice systems for high-end homes.
EDINBURGH, UK - C3 and Rhetorical announced that text-to-speech systems developed by the two companies are being used by Truancy Call to tackle over 3000 cases of truancy from UK schools each day.
BEDFORD, MA - The PDP is a training program designed to help school districts and educators integrate Kurzweil 3000 into classrooms.
PHOENIX, AZ - Syntellect Inc. announced that it has signed an agreement with the Swedish banking group SEB to deploy a voice-driven employee PIN reset solution.
BOULDER, CO - SandCherry Inc. announced SoftServer Version 2.4 which adds Java and Web Services APIs to increase the accessibility of speech for Web applications.
LONDON, UNITED KINGDOM - Lloyds TSB Group plc has started operating a completely paperless employee share scheme by deploying a telephony speech recognition service from SRC.
MCLEAN, VA - Angel.com announced that it has launched a set of extensions to its patented, online, self-service platform.
ISELIN, NJ - Telelogue announced that Moapa ValleyTelephone Company (MVTC) launched Telelogue's Voice Directory Assistance(VDA) to provide 411 services to its subscribers for all 140+ million U.S.residential, business and government directory listings.
HORSHAM, PA - speechvantage Inc. announcedthat it has launched its Value-Added Reseller (VAR) Program withagreements in place with several strategically-aligned technology andinfrastructure development companies.
CANNES, FRANCE - Fonix Corporation and SVOX AG announce the availability of SVOX's embedded TTS for the Fonix VoiceDial solution for cellular handsets and wireless devices being demonstrated at the 3GSM World Congress.
ISELIN, NEW JERSEY - Telelogue announced that Blackfoot Telecommunications Group has launched Telelogue's Voice Directory Application (VDA) to provide 411 services to its subscribers with live operator services when needed.
SCOTTSDALE, AZ - Given the increasing number of passwords people are required to remember, and the expanding importance of security, demand for speaker verification technology is bound to increase, according to In- Stat/MDR.
SAN DIEGO, CA - The Forum sees VoiceXML 2.0 as a stable standard for creating voice applications, providing a key building block for enabling multimodal interaction on the World Wide Web.
LONDON, ENGLAND - The latest product to incorporate Aurix tts software is "Wireless Logistix", a new job control, proof-of-delivery system from Wireless Delivered.
LAS VEGAS, NV - Avaya Inc. introduced Avaya Interactive Response, a configurable multi-media voice response system that enables companies to automate service functions.
GOLDEN, CO - Right Seat Software Inc. introduced Vox Proxy Version 2, an enhanced version of its Vox Proxy, 3D talking animated character software.
TEL AVIV, ISRAEL - Persay LTD announced that IBM Global Services Israel is to implement Persay FreeSpeech, Persay's speaker verification solution, in Bank Leumi, as a part of IBM's comprehensive call center solution.
CANNES, FRANCE - Kirusa announced a solution in mobile multimodal technology that will be demonstrated on the Orange SPV device at the 3GSM World Congress.
CANNES, FRANCE - AlphaCell announces that it has signed a technology cooperation agreement with ART Advanced Recognition Technologies Inc.
ATLANTA, GA - Glenayre Technologies Inc. responded toallegations by BellSouth that Glenayre infringed upon BellSouth's "PersonalNumber Communication System" patent.
MATAWAN, NJ - iVoice Inc. announced a new feature to its Speech Enabled Auto Attendant that provides a virtual office for off-site employees.
RESEARCH TRIANGLE PARK, NC - Donovan Moxey,Ph.D, co-founder of LIPSinc, has recently founded a new company, InteractiveMultimedia Solutions Inc.
BOSTON, MA - SpeechWorks International Inc. announced that The Boeing Company has selected its Speechify TTS engine to support a portion of the on-board alert warning system in the next-generation AH-64D Apache Longbow multi-role combat helicopter.
Parlance announced that Hewitt Associates is utilizing the NameConnector Service throughout its organization.
SAN JOSE, CA - Aspect Communications Corporation announced that the Aspect Enterprise Contact Server has been certified a .NET Connected Logo compliant application by Microsoft.
IRVINE, CA - Leveraging its integrated communications software, Sound Advantage announces SANDi 3.0, a Virtual Communications Assistant (VCA).
TOULOUSE, FRANCE - AFP, with its partners Atos Origin and A2PRL (Lagardere group), has recently launched a new Audiotel information service to provide access to the latest news reports.
SANTA CLARA, CA - Broad Daylight Inc. announced the release of VoiceFAQs, a self-service application that usesspeech recognition technology intended to provide increased cost-efficiency and improved customer service.
FAIRFAX, VA - Audiopoint announced the launch of its enhancede-mail reader, Voice Terminal Service 2.0 (VTS) for consumer & businessusers.
SAN DIEGO, CA and TURIN, ITALY - V-Enable Inc. and Loquendo announced a joint marketing agreement leveraging Loquendo's multilingual speech technologies to deliver enhanced multimodal solutions to carriers.
WOODBURY, NY - Comverseannounced the availability of InSight, its new open, value-addedservices environment for Total Communication and infotainment Services.
LONDON, ENGLAND - A two-way speech interface for Microsoft Windows based PDAs is the latest technology development from 20/20 Speech, the equity venture between NXT and QinetiQ.
SAN FRANCISCO, CA - Genesys Telecommunications Laboratories Inc. announced that its continued development of customer service technologies has resulted in the receipt of 31 new patents in 2002.
PITTSBURGH, PA - Wizzard Software announced that the board of directors has authorized the company to formally investigate and proceed to opt out of the DTC Share Transfer System if management feels it will protect Wizzard shareholders from naked short selling.
ISELIN, NJ - Telelogue disclosed that it had broadenedthe directory assistance expertise on its senior leadership team over thelast few months.
TEL AVIV, ISRAEL - UIQ Technology will use ART's advanced recognition technologies for closer integration of 3rd party speech recognition solutions on UIQ user interface.
Voice Information Associates (VIA) announces the pre-release of its"Intelligibility Testing" of the leading TTS products.
SAN FRANCISCO, CA - Genesys Telecommunications Laboratories Inc. announced extended functionality of its Genesys Voice Portal.
OTTAWA, CANADA - International Communications Group Inc. (ICG) uses PIKA Technologies' voice cards to enable the voice services in ICG's remote and mobile communications systems.
One of Europe's highest volume speech recognition telephone services has been implemented to support Britain's new free-to-view digital terrestrial television service, Freeview.
WOODBURY, NY - Comverse announced that the Czech operator Cesky Telecom has deployed Comverse messaging solutions.
TORONTO, ONTARIO - Lava Computer MFG Inc. announced full support for users of Lava 16550 serial boards who are developing or implementing QNX Neutrino-based systems.
LONDON, ENGLAND - UK-based SRC's work in developing vocabularies for use with speech recognition software has been recognized by ScanSoft awarding the company its inaugural Award for Innovation.
SAN JOSE, CA - Aspect Communications Corporation announced Scheduled Callback, a way to match contact center personnel resources with customer needs.
NEW YORK, NY - Tell-Eureka Corporation launched LevelOne Virtual CSR, a customer care solution intendd to enhance existing contact center environments with speech-based self-service applications that are integrated with the Web.
STOCKHOLM, SWEDEN and ZURICH, SWITZERLAND - PipeBeach AB and SVOX AG announced an alliance with the aim toprovide mixed-lingual synthesized voices with the PipeBeach speechWebsystem for telephony services.
CANNES, FRANCE - Partners Kirusa, SandCherry and Telisma have joined forces at the 3GSM World Congress to display an end-to-end carrier-grade solution.
SANTA CLARA, CA - Edification 2003 will highlight Edify's VoiceXML solution and detail how Edify users can preserve their current investments in Edify applications while upgrading to VoiceXML with Edify 8.
UNITED KINGDOM - Eckoh Technologies in collaboration with Auctionworld have launched Phoneworld, the UK's 24-hour TV phone shopping channel.
LAS VEGAS, NV - Avaya Inc. introduced Avaya Interactive Response, a configurable multi-media voice response system.
TURIN, ITALY and LONDON, ENGLAND - Anthropics and Loquendo announced that Loquendo Speech Technology is to power Anthropics Technology's multi-lingual FaceWave text-to-speech mobile messaging service.
MENLO PARK, CA - Nuance announced the immediate availability of Nuance Voice Platform, an open, standards-based software platform optimized for speech solutions.
NEEDHAM, MA - Brooktrout Technology Inc. announced the Brooktrout Consultant Access Network, a new program designed to bring together qualified, third-party development consultants with customers and prospects who are seeking development assistance.
BLACKROCK, IRELAND - VoiceObjects Factory, a Open Voice Application Platform for the creation of speech-driven services, has been fully integrated with Voxpilot's VoiceXML Gateway.
LAS VEGAS, NV - Nortel Networks announced the availability of enhanced contact center and self-service solutions designed to help improve business results and build customer retention by meeting or exceeding customer demands.
TROY, MI - Clarity LLC announced that it added wireless industry veteran senior sales executive David H. Brown to its management team and promoted Fred Nussbaum to head its newly created division, ClarityLabs.
Vocent showcased a voiceprint authentication prototype applicable to securely conducting e-commerce transactions or gaining access to secure data in an enterprise network.
BOSTON, MA - SpeechWorks International Inc. announced that McKesson Corporation will expand the capacity of its existing, proprietary speech system and upgrade to a VoiceXML-compliant speech system.
SAN FRANCISCO, CA - Genesys Telecommunications Laboratories Inc. announced that Jefferson Pilot Financial has selected Genesys to enhance its customer service strategy.
STOCKHOLM SWEDEN, ZÜRICH, SWITZERLAND - PipeBeach AB and SVOX AG announced an alliance with the aim to provide mixed-lingual synthesized voices with the PipeBeach speechWeb system for telephony services. The mixed-lingual text-to-speech technology enables end-users to listen to correctly pronounced content provided as text in more than one language.
WOODBURY, NY - Verint Systems Inc. announced the introduction ofULTRA IntelliFind, a new analytical solution for generating actionable intelligence fromfree-form speech.
HORSHAM, PA - speechvantage Inc. and Day-Timers announced the measurable success of speechvantage's customer-centric IVR system, a component of Day-Timers' phone-order business.
DUBLIN, IRELAND - Voxpilot announced the latest release of its platform, including full support for the World Wide Web Consortium's (W3C) VoiceXML 2.0 Candidate Recommendation, published on January 28, 2003.
CLARK, NJ and ATLANTA, GA - Teltier TechnologiesInc. announced that Glenayre will broaden its enhanced servicesofferings by adding Teltier's presence and availability platform andapplications to Glenayre's Versera Solutions.