The Fonix Speech Group entered an agreement with i-mate.
NEW YORK - VoiceGenie Technologies Inc. has been positioned by Gartner, Inc. in the visionaries quadrant in the "Magic Quadrant for IVR Systems and Enterprise Voice Portals, 2005"1 report.
ALAMEDA, Calif. - Voxify appointed Roger Nunn as vice president of sales. Nunn has 25 years of enterprise sales leadership experience.
NEW YORK - Vertical Communications has selected Vocalocity OpenVXI to be the VoiceXML interpreter inside its integrated IP-PBX and voice application solution.
NEW YORK - Third Party Verification, Inc. (3PV) has selected Paraxip Technologies as its supplier of media gateway and IP call recording software for their next-generation hosted service infrastructure.
SAN FRANCISCO - SalesForce expanded its contract with Genesys Telecommunications Laboratories to provide contact center software and services to support an additional 1000 agents across its e*smart call centers in Australia.
SALT LAKE CITY, Utah - Fonix VoiceIn Speech Interface enhances educational software product teaching kids to read using speech recognition.
From Bobsguide.com - LONDON - Leveraging ScanSoft's RealSpeak text-to-speech (TTS) technology, Diebold provides accessibility at the ATM. The technology guides visually impaired users through transactions with voice.
SAN FRANCISCO - Outrigger Hotels & Resorts will use Echopass solutions, which feature Genesys technology, to give its customers multi-channel customer service options.
Pronexus and Message Technologies have reached a reseller and hosting agreement.
NEW YORK - Eicon Networks Corporation will provide SIP-based gateway software to enable VoIP calls to traverse between Microsoft Office Communicator 2005 and legacy PBX systems by using Diva Server telephony adapters and Microsoft Office collaboration (RTC) applications.
NEW YORK - Wizzard Software Corp. released the newest addition to their AT&T offerings, AT&T Natural Voices for Apple Mac OS v.10.3 Panther and v.10.4 Tiger.
From Banking Technology - The UK's Nationwide Building Society has gone live with new phone banking technology which gives customers access to self-service telephone banking using speech recognition as well as traditional touchtone controls.
From ComputerWeekly.com - Tash Shifrin reports that "Speech technologies will be integrated into future versions of Microsoft Exchange Server."
LAVERSTOKE, U.K. - NewVoiceMedia signed an agreement with telisma to deploy 1,700 ports of telisma's speech recognition technology in the UK.
NEW YORK and ATLANTA - Audium and ClickFox released an integrated solution to provide Audium customers with an IVR design environment with continuous improvement capability.
NEW YORK - Newfound Communications released the Newfound Outbound Call Queue Engine 1.0 (OCQE).
MUMBAI, India - Phonologies released Voice Blaster Solution, which has the option to capture customer feedback via speech recognition.
ATLANTA - According to the June 2005 "World Contact Center Recording Systems Market" report published by The PELORUS Group, Witness Systems holds a 35 percent share in the recording software and services global market. Additionally, the report shows Witness Systems having a 46 percent share in the selective recording global market.
Queen's University Computer Science graduate Ióseph O Loingsigh, from Four Winds in Belfast, is the first ever winner of a major national award.
West's VoiceXML Platform has been awarded 2.0 certification by the VoiceXML Forum.
CUPERTINO, Calif. - TuVox certified its speech application on the IBM WebSphere Voice Server and IBM WebSphere Application Server for TuVox conversational speech applications.
NEW YORK - Apptec Voice Solutions released a new Brooktrout based speech platform for its next generation of digital dictation and transcription products.
NEW YORK - Aspect Communications Corporation and TuVox team to enable deployment of speech-enabled voice self-service.
TURIN, Italy - The speech-enabled maps of TeleAtlas are now compliant with Loquendo's speech technologies.
Sonum Technologies unveiled its beta release of two new product lines.
NEW YORK - Newfound Communications released the Newfound MediaMixer 1.3 [VoiceXML Edition].
ATLANTA - CPT International and Vocalocity plan to add Vocalocity's VoiceXML Voice Browser and GUI application development environment to CPT's Voice Harbor application hosting infrastructure.
HTIS has become an authorized reseller of the iVoice Speech Enabled Auto Attendant.
Loquendo and CITEC integrated Loquendo's multilingual text-to-speech and automatic speech recognition engines with the Aspect* Customer Self-Service (CSS) interactive voice response (IVR) application.
VoiceGate has licensed AT&T's Natural Voices TTS SDK for Server to incorporate into their emergency message alert system, aptly named "The Emergency Response."
Loquendo's speech technologies support Media Resource Control Protocol (MRCP) v2 Loquendo through its software-only server solution Loquendo Speech Suite 7.0.
MOUNTAIN VIEW, Calif. - BeVocal has received Frost & Sullivan's Product Differentiation Innovation Award.
As a result of this agreement, MTI will provide speech IVR hosting services to ifbyphone, a new media company focused on the distribution of recorded and text-based information and family friendly entertainment via voice.
VeCommerce Limited continues its global expansion with the opening of its newest office in Wellington and Jack Riley joins VeCommerce as business development manager.
TURIN, Italy - Loquendo released Voice Platform solution, VoxNauta 7.0, a voice platform that allows the optimal exploitation of Loquendo TTS, Loquendo ASR, and Loquendo Speaker Verification technologies.
GM Voices has enhanced its capabilities to include its customers in the recording process with its Remote Direction System.
BOSTON, Mass. and PALO ALTO, Calif. - Newfound Communications and Voice Partners, LLC partnered to improve the audio experience over-the-phone using the Newfound MediaMixer 1.3 [VoiceXML edition].
OTTAWA, Canada & MILTON KEYNES, U.K. - Pronexus Inc. and Aculab released EasiVoIP - a starter kit for enterprise application software in VoIP that enables developers to create and test software-based IP telephony applications.
The system, named AVRIL, which stands for Automated Voice Response Information Line, was developed to automate account status, sales transactions and credit card payments.
SOMERS, N.Y. & BASKING RIDGE, N.J. - IBM and Avaya entered an agreement to integrate Avaya audio based communication within IBM's enterprise email, Web conferencing and instant messaging offerings.
West has selected Vocalocity software to support VoiceXML within its speech-enabled customer care solutions.
NEW YORK and PALO ALTO, Calif. - Audium and Voice Partners, LLC entered a strategic partnership to improve over-the-phone speech-enabled services by combining Voice Partners' experience in voice user interface design with Audium's VoiceXML application software.
NEW YORK - Eicon Networks Corporation and Vocalocity have entered into a strategic OEM alliance.
Silent Communications' solution makes it possible to complete wireless calls when a party is unavailable using TTS.
MONTREAL, Québec - VISA Desjardins deployed a BCE Elix and Nu Echo solution to automate its change of address calls.
BASKING RIDGE, N.J. - Avaya Inc. released the next generation of its Internet protocol (IP)-based speech self service solutions.
WESTBOROUGH, Mass. & ATLANTA, Ga. - Envox Worldwide has added CPT International as a partner.
Eastern Distributing acquired the speech recognition distribution company, SRT Distribution.
NEW YORK - Brooktrout Technology, Esnatech, and Iwatsu released a speech-enabled unified messaging solution for small to medium businesses.
ATLANTA - CPT International and Vocalocity plans to add Vocalocity's VoiceXML Voice Browser and GUI application development environment to CPT's Voice Harbor application hosting infrastructure.
NEW YORK - The VoiceXML Forum announced that 12 companies have certified VoiceXML platform implementations through the Forum's Platform Certification Program.
Comdial has become a direct distributor of the iVoice Speech Enabled Auto Attendant.
NEW YORK - Apptec Voice Solutions has selected Brooktrout's speech platform for its next generation of digital dictation and transcription services.
CYGCOM unveiled Release 1.2 of the SpeechWatch Monitoring, Alarming and Notification Console for the Microsoft Speech Server environment.
Adeptra has standardized on Envox 6, the company's communications development platform, for their new Auto-Resolution Services for Collections, a virtual contact center solution featuring next generation two-way voice and alerting capabilities.
LAVERSTOKE, UK - NewVoiceMedia has signed an agreement with telisma to deploy 1,700 ports of telisma's speech recognition technology in the UK.
CUPERTINO, Calif. - TuVox launched its global operations, including establishment of its international headquarters in the United Kingdom, and appointed Alexander Evans to the position of international managing director.
Auckland District Health Board (ADHB) has signed a contract with VeCommerce Limited to provide a voice self-service solution with the goal of automating 45 percent of general calls currently answered within their contact center.
NEW YORK - VoiceGenie Technologies Inc. released the VoiceGenie 7.0 Media Platform.
SAN FRANCISCO - SPIRIT's voice products are integrated into Macromedia Breeze 5, to ensure voice quality in a Flash-based enterprise communication and collaboration solution.
Brooktrout, Inc. has signed a definitive agreement to be acquired by EAS Group, Inc., the privately held parent of Excel Switching Corporation. Brooktrout will host a conference call, August 18, 2005, at 10:00 a.m. EST to discuss the transaction.
CUPERTINO, Calif. - TuVox released its Voice-Enabled Knowledge Base speech applications and its CVR 5.0 Lifecycle Management Suite.
RISHON LEZION, Israel - Natural Speech Communication Ltd.'s (NSC) ASR engine supports Spanish as spoken in large parts of the US (Spanish-US).