TuVox Certifies Its Speech Applications on IBM's WebSphere Voice Server
CUPERTINO, Calif. - TuVox certified its speech application on the IBM WebSphere Voice Server and IBM WebSphere Application Server for TuVox conversational speech applications.
The combined solution will include applications such as Perfect Router, a natural language call routing application, Voice-Enabled Knowledge Base and over 30 speech application modules. These applications allow callers to state a request and be directed to the destination. The TuVox CVR Lifecycle Management Suite runs on the IBM WebSphere Voice Server and IBM WebSphere Application Server and allows customization and deployment of speech applications. With TuVox CVR, enterprises can update applications using internal IT resources. In addition, the IBM WebSphere Application Server enables TuVox speech applications to integrate with a variety of legacy systems and Web service-enabled back-end systems.