CommPower has chosen Wizzard's AT&T Natural Voices for Server Edition Software Development Kit offering for use in its CommPower Text-to-Speech Broadcasting System (CTBS).
Borgess Medical Center has reduced its transcription costs by 40 percent over the past 12 months as a result of implementing the Philips speech recognition technology SpeechMagic.
CR Technologies launched the Wildfire Enterprise Edition v 6.5 carrier grade program.
LONDON & MENLO PARK, Calif. - Nuance appointed Harnish Patel as managing director for Europe, the Middle East and Africa. In addition, the company is expanding its sales, marketing and solutions delivery capabilities in the European marketplace.
PITTSBURGH - Cepstral LLC released its Swift Text-to-Speech (TTS) software on Apple's Mac OS X operating system.
PITTSBURGH - Wizzard Software has signed a Letter of Intent to acquire the assets of Interim Health Care of Wyoming, a home health care franchise agency, for its MedivoxRx Technologies subsidiary.
ASHBURN, Va. - MCI, Inc. signed an agreement with Tellme Networks, Inc. to offer Internet-based contact center solutions to large enterprise customers in financial, insurance and healthcare industries and the government sector.
From the Chicago Tribune - Bill Hendrick discusses the pros and cons of virtual assistants/operators and what they hold for the future.
ZyXEL Communications showcased their VoIP product line at VON.
SAN FRANCISCO - Phone Interactive has added Voxpilot's VoiceXML platform to its IVR (Interactive Voice Response) offering.
DULLES, Va. - SER Solutions, Inc. partnered with Aurix Ltd.
LONDON, UK and NEW ORLEANS - Project Mutual Telephone (PMT) has selected VoxSurf's unified messaging platform, VxOne.
Telephonetics released a new module on the ACCESS Platform for providing patients with medical test results.
RISHON LEZION, Israel - Pelephone, an Israeli mobile carrier, has deployed a service that enables its customers to inquire about their account balance details using a speech recognition engine developed by the Israeli company NSC (Natural Speech Communication Ltd.).
NEW YORK - Tell-Eureka released its LevelOne VoIP Agent, a speech-based self-service product that enables access to features over the phone and automates customer care and technical support for VoIP phone service.
TURIN, Italy - Loquendo and Kirusa announced a strategic partnership leveraging Loquendo's multilingual speech technologies to deliver multimodal solutions to customers across the globe.
BOCA RATON, Fla. - NetByTel has won the 2005 Outstanding Vendor of the Year Award from Time Customer Service (TCS), the Tampa-based customer service, information systems, marketing services, and subscription fulfillment operation under the Time magazine company.
INDIANAPOLIS and ASHLAND, Neb. - The Nebraska Wing of the Civil Air Patrol will install contact center software from Interactive Intelligence Inc. to provide customer service to CAP members and the general public.
PITTSBURGH - The Pep Boys implemented the Vocollect Voice-Directed Distribution offering in two of its five national distribution centers and plans to roll it out shortly to the remaining three.
SAN FRANCISCO - Market research firm Gartner, Inc. has named Genesys Telecommunications Laboratories, Inc. the 2003 worldwide leader for voice portal port shipments in its report entitled "Market Share: Voice Response Systems, Worldwide, 2003."
SALT LAKE CITY - Fonix Speech released version 4.6.3 of its Fonix DECtalk™ text-to-speech (TTS) technology.
PEABODY, Mass. - Gartner, Inc. has named ScanSoft the worldwide speech software sales leader, based on port shipments in 2004
TURIN, Italy - Loquendo TTS (text-to-speech) engine was awarded the "Best Innovation in Multi-Lingual Speech Synthesis" prize at AVIOS-SpeechTEK West 2005, in San Francisco.
SAN FRANCISCO - Carat Interactive assisted ScanSoft with the redesign of their corporate Web site.
From Computer Business Review Online - ScanSoft and automated teller machines manufacturer Diebold will work together to provide speech-enabled cash machines across the US.
MOUNTAIN VIEW, Calif. and RICHARDSON, Texas - Carrius Technologies, Inc. and LignUp Corporation partnered to provide a VoIP communications platform targeting business and residential customers.
SAN RAMON, Calif. and SAN DIEGO, Calif. - Enterprise Integration Group, Inc. (EIG) introduced LumenVox's LV Speech Tuner into EIG's Speech Application: Planning, Voice User Interface Design, and Tuning courses.
WESTFORD, Mass. - Speech Technology Associates, Inc. (STA) will include Concentric Solutions Computer Telephony Integration software with each STA deployment of Nuance Voice Platform™.
MCLEAN, Va. - CARQUEST, Hobie Cat Co., and Husqvarna deployed Angel.com's Voice Site, which provides callers with automated store location and product information based on zip code and/or product preference.
GM Voices launched its Voice Brand Audit Program.
BRUSSELS, BELGIUM - Brooktrout Technology, Inc. teamed with BRESSNER Technology to provide developers of speech-enabled applications access to Brooktrout's range of voice and speech products and support in Germany, Switzerland, Austria, Czech Republic, Hungary and Poland (DACH region).
From DMeurope.com - Microsoft's Automotive Business Unit is collaborating with technology firms Samsung, ScanSoft, Siemens, SiRF and Xilinx, and Italian car component maker Magneti Marelli to develop a telematics system that is to be integrated into every new Fiat car.
SAN FRANCISCO - MetroPCS selected and deployed BeVocal's voice-automated Personal Identification Number (PIN) Reset application.
PALO ALTO, Calif. - Frost & Sullivan's recent analysis, U.S. IVR Systems Market, selected Nortel as the recipient of the 2004 Market Leadership Award in recognition of maintaining the lead in the U.S. Interactive Voice Response (IVR) market.
SAN FRANCISCO - Voxeo Corporation launched its new line of communication servers at SpeechTEK West.
LONDON - Viewers calling Polaris for a brochure will talk to a virtual agent allowing multiple customer calls to be taken with no queuing or engaged tones.
FRAMINGHAM, Mass. - Monaco Telecom launched Voxpilot's VideoMail, a mobile video messaging solution.
TURIN, Italy - Gartner reported that the volume of Loquendo's worldwide port shipments increased by approximately 26.7 percent during the year 2004 in its latest market statistics report, "Speech Recognition Telephony Software: Worldwide, 2004 (Preliminary)."
MATAWAN, N.J. - Phonextra, Inc. will market and sell iVoice's suite of speech telephony applications.
Eicon Networks has entered into an agreement with Captaris
ROCKVILLE, Md. - Audiopoint launched 'Intelligent Alert' system, an upgraded version of its Voice Terminal 4.0 platform with its patent pending Notifier™ technology.
COLOGNE, Germany and BOSTON - VoiceObjects released VoiceObjects X5, a VAMS that features a scalable server architecture.
MATAWAN, N.J. - The P&A Group has updated its IVR system to the iVoice IVR release 3.0, provided by iVoice's subsidiary iVoice Technology, Inc.
PEABODY, Mass. - ScanSoft, Inc. delivered a portfolio of solutions, services and technologies optimized for Voice-over-Internet Protocol (VoIP) that enable next-generation speech-based applications.
Gh has chosen Cepstral to give its MathSpeak assistive software technology a synthetic voice.
FRIEDRICHSDORF - PEIKER acustic GmbH & Co. KG has turned its attention to the new technology of in-car speech recognition with the establishment of its skills center for speech-operated systems and vehicle bus connections in the Swabian town of Böblingen. Also, PEIKER acustic GmbH & Co. integrates KG Apple iPod® in Mercedes-Benz.
VIENNA, Austria - Northumbria Healthcare NHS Trust will be implementing SpeechMagic.
Clarissa is the International Space Station's new speech-powered virtual assistant, and she helps astronauts check out space suits and analyze drinking water quality - all via voice.
RDA Group signed a new contract with Message Technologies
Loquendo releases Simon, a male UK English text-to-speech persona.
OTTAWA, Canada - Pronexus Inc. announced that it has received ISV (Independent Software Vendor) certification from Microsoft Corporation for VeoConnect, its speech-enabled auto attendant.
TURIN, Italy - Loquendo, as part of ongoing commitment to W3C standardization activities, has donated its speech technologies to the World Wide Web Consortium (W3C) for creating speech-enabled demos.
LOS ANGELES and BEDFORD, Mass. - Kurzweil Educational Systems, Inc. unveiled Kurzweil 3000T for Windows Version 9 at the 2005 California State University of Northridge (CSUN) "Technology and Persons with Disabilities" Conference.
SAN JOSE, Calif. - The City of San Jose has selected Nortel to provide a converged communications network for the new San Jose City Hall to help city officials collaborate and serve constituents.
Save-A-Lot has selected and implemented Voxware's voice-directed logistics solution, VoiceLogistics.
PITTSBURGH - eSpindle Learning Inc. has chosen Wizzard's AT&T Natural Voices Speech Engine offering for use in their customized online tutoring of English spelling exercises.
Envox Worldwide has acquired Intel NetMerge Call Processing Software and NetMerge CT Application Development Environment (CT ADE) products.
BOCA RATON, Fla. - H&R Block® launched a telephone location service from NetByTel® that allows taxpayers to locate the nearest H&R Block location by calling 1.800.HRBlock or 1.800.472.5625.
SAN JOSE, and DELHI, Calif. - InquireTec Software teamed with 4D Inc. to create a developer toolset called Inquire4D.
PITTSBURGH - Next IT Corporation has chosen Wizzard's version of the AT&T Natural Voices® Speech Engine offering for use in its Active Agent Virtual Assistant Suite.
SANTA CLARA, Calif. and FRAMINGHAM, Mass. - Edify Corporation and NMS Communications have announced a new level of scalability with 480 speech ports on a single server.
Part of the Windows Server System family of products, Microsoft Speech Server 2004 has been recognized by the industry as an enterprise-capable solution, recently winning Frost & Sullivan's 2005 Enterprise Infrastructure Product of the Year Award.
NEW YORK - The University of Utah awarded its "Next Generation Voice" telephony contract to Americom.
PEABODY, Mass. - ScanSoft, Inc. released SpeechPAK TALKS™ 2.0, the latest edition of its application designed for eyes-free audio access to mobile phones.
SAN DIEGO - LumenVox released ArtiSpeech Version 2.0, which integrates with Vertical Communication's (Artisoft) TeleVantage®.
SALEM, N.H. - MacSpeech released a ScriptPak for TurboTax 2004.
CHICAGO - VeriSign, Inc. is using the Authentify voice-based authentication service as part of its validation services.
Eicon Networks released the Diva Server SDK Version 3.5, the Shiva 1100 Wireless VPN Gateway, and the Shiva 4102 SSL VPN Gateway.
NAVIGON, a provider of mobile navigation solutions, selected ScanSoft's VoCon 3200 Embedded Development System 2.0 to speech-enable MobileNavigator 5.
Partner Communications, an Israeli mobile communications company and operator of the orange network in Israel, launched a service that enables its subscribers to send personalized songs to friends and relatives in Russian.
MADISON HEIGHTS, Mich. - bridgeSpeak LLC released bridgeSpeak AR 1.2, the next version of bridgeSpeak's vertically integrated communication system for automotive dealerships.
ST. PETERSBURG, Fla. and BOCA RATON, Fla. - Danka Business Systems PLC has deployed NetByTel's voice-activated Service Request Line in its 180-person ISO certified call center located in St. Petersburg, Fla.
Opera Software unveiled an voice-enabled Electronic Program Guide (EPG) for home media.
ENGLEWOOD, Colo. - Datria has certified its applications on Microsoft Speech Server.
RISHON LEZION, Israel - NSC (Natural Speech Communication Ltd.) launched a new product based on its speech recognition engine.
OC Tanner has selected Gold Systems to build a suite of new speech recognition applications based on the Microsoft Speech Server 2004.
ORLANDO, Fla. - Empirix Inc. released a solution for deploying enterprise Voice over IP (VoIP) infrastructure and applications.
VoiceGate has added a French Canadian text-to-speech engine to deliver system messages and database update information in Canada's two official languages.
MScript has created a Web-based CRM IVR application that enables sales representatives to input real time account information via voice.
SAN FRANCISCO and SAN JOSE, Calif. - Genesys Telecommunications Laboratories integrates the Veraz ControlSwitch softswitch platform on its Voice Platform: Network Edition.
SAN FRANCISCO - Phone Interactive Communication Corporation continues to expand with the implementation of Voxpilot's VoiceXML platform.
WALTHAM , Mass. - Unveil Technologies, Inc. will support and offer ScanSoft speech solutions with the Unveil Conversation Suite.
CANNES, France - Voxpilot deployed it's Turnkey Mobile Video Messaging Solution.
WESTBOROUGH, Mass. - Edge Information Management Inc., a provider of pre-employment and drug screening related services, has selected Envox 6, Envox's communications development platform, to power its interactive voice response (IVR) solutions.
SALEM, N.H. - Mariner Software selected ScriptPak for MacJournal from MacSpeech.
WASHINGTON - NeuStar announced that Trinsic, Inc. will utilize NeuStar's Convergent Clearinghouse to automate its business and operational processes associated with Voice over Internet Protocol (VoIP).
ORLANDO - Voxeo Corporation launched its ExpressCRM Customer Relationship Management platform.